Supervisor

What you’ll do? IT’S Exciting! Act as a Leader on Duty Oversee the daily operation of the store and ensure that sales objectives are met. Evaluate daily operations on an ongoing basis and make recommendations or initiate action to enhance productivity, efficiency, effectiveness, and profitability. Foster a productive work environment through consistent coaching and training of Sales Associates. Demonstrate a positive, enthusiastic, and brand‑proud attitude. Promote safety for both customers and associates by adhering to company guidelines. Partner with store manager to identify ongoing challenges and present solutions. Deliver Exceptional Customer Service Follow the customer engagement model SUGARTAINMENT by setting the stage, welcoming, engaging, entertaining, and thanking the customer. Assist customers with requests and inquiries. Ensure the sales floor is clean and organized while maintaining store visual standards. Operate the POS/​register to properly cash out all customers. Achieve Sales Goals Follow through on customer requests for specific items and suggest additional products. Use selling skills by explaining benefits, features, prices, quality, value, and other product information. Support Store Operations Maintain store cash handling records, reports, and opening and closing procedures. Ensure visual standards are appropriate and support the brand image. Merchandise displays to visual guidelines. Plan, coordinate, and set up special events and promotions. Maintain communication with associates regarding product recommendations to increase sales and inventory. Understand all Loss Prevention (LP) policies and procedures and communicate LP issues with the Store Manager. Handle operational responsibilities, including sales floor, backroom, restroom maintenance, cleaning, and mopping. Embody Our Core Values Represent our core values: IT’S being Positive, Playful, Present, and a Difference Maker. Display enthusiasm and cheerfulness while working collaboratively in a team environment. Requirements Must be 18 years of age or older. High School diploma or equivalent preferred. 2 years of retail experience and at least 1 year of supervisory experience preferred. Willing to work a flexible schedule, including days, evenings, weekends, and holidays. Able and willing to work 32‑40 hours a week. Must be able to use a POS/cash register. Able to stand and walk for long periods of time; use hands to handle or feel; reach with hands and arms and talk or hear. Able to independently lift/move up to 25 lbs.; lift/move up to 50 lbs. with assistance. Must be able to work alone or with minimal supervision. What’s in it for you? IT’S Even Sweeter Flexible scheduling Career growth opportunities Continuous training and development 30% employee discount Perk spot (discounts on cell phone, travel, events, etc.) 401(k) with company match after 60 days of employment Employee Assistance Program Medical, dental, and vision insurance Paid time off Health savings and flexible spending account Legal services #J-18808-Ljbffr