Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member Full Time in Lake Forest, CA 401(k) Bonus based on performance Health insurance Opportunity for advancement Paid time off License reimbursement Competitive salary Flexible schedule Training & development ROLE DESCRIPTION As a Customer Service Representative - State Farm Agent Team Member with Steven Wang - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual Mandarin preferred. Compensation $26.00 - $28.00 per hour Responsive recruiter Benefits Apply Now State Farm agents are independent contractors who hire their own employees. State Farm employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Join a community of good neighbors Make a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none #J-18808-Ljbffr