Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative - State Farm Agent Team Member with Steven Wang - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Responsibilities: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Qualifications: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual Mandarin preferred. Compensation: $26.00 - $28.00 per hour About Our Agency Our office is located in Irvine and Lake Forest. I am a second generation State Farm agent. Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Senior Vice President's Club, and Golden Triangle Additional languages spoken: Cantonese and Mandarin Apply Now and Let Us Put You on the Path to Success State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.