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Customer Service/Dispatch

$19 - $21 per hour

QPS Employment Group

Position Title: Customer Service / Dispatch Wage: $19.00 - $21.00/hour Shift: 1st Hours: 8:30am - 5:00pm (1 Day Off During Week, 1 Day Off During Weekend) Location: Sturtevant, WI Customer Service / Dispatch Responsibilities Answer incoming calls and help walk-in customers Quote junk-car purchases and schedule free pickups (usually within about 35 miles) Dispatch drivers and tow trucks and keep pickup routes organized Help customers find used OEM parts and explain inventory, warranties, and yard procedures Take accurate vehicle details: year, make, model, condition, title status, and location Coordinate with yard staff on pickups, parts pulls, and customer visits Follow up on quotes and scheduled jobs and keep clear notes Requirements for Customer Service / Dispatch Good phone and customer service skills Able to handle phones, scheduling, and in-person customers at the same time Basic vehicle knowledge is a plus. Training is available Reliable, organized, and comfortable in a fast-paced yard environment English / Spanish bilingual is a plus We are proud to be an equal opportunity employer. #J-18808-Ljbffr QPS Employment Group

Vacancy posted 4 days ago
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