Quality Assurance Analyst - Advanced

Quality Assurance Analyst – Advanced

Location: 1801 Main Street, Columbia, SC 29202 (Hybrid – 3 days in-office, 2 days remote)

12 Months (with possibility of extension)

Hours/Week: 40

The South Carolina Department of Health & Human Services (SCDHHS) is the State Medicaid Agency for South Carolina. The QA Analyst – Advanced will be assigned to multiple projects for SCDHHS. This role is ideal for candidates who enjoy working on complex, change-oriented projects and contributing to the successful implementation of large-scale healthcare IT systems.

Objectives / Responsibilities

The QA Analyst – Advanced is responsible for performing tests on technical solutions, isolating issues, analyzing results, and proposing solutions. Key responsibilities include:

• Develop test plans, QA, and User Acceptance Testing (UAT) processes and test cases for software development and product management teams.
• Design and execute user interface (UI) and regression testing for applications.
• Test software applications for reliability, stability, and usability, including negative testing.
• Lead projects to perform quality assessments to expose security flaws, defects, and optimization opportunities.
• Design and run automated testing scripts, supporting deployment of tests.
• Create QA documentation, reports, and maintain test databases for defects, user reviews, and functional improvements.
• Coordinate with product development teams and engineers to recommend solutions that maximize performance and efficiency.
• Conduct reviews, walkthroughs, and inspections, adhering to established governance standards.
• Translate business requirements and policy documentation into test cases and scenarios.
• Communicate and publish status reports for all open issues and gaps identified during testing, and articulate details to development teams.

Required Skills / Experience (Ranked by Importance)

• 3+ years translating business requirements or policy documentation into test cases and scenarios.
• 3+ years building test cases and scenarios into test systems.
• 2+ years testing IBM Curam software.
• Ability to document and support the development of test scenarios/cases and execute testing activities.
• Strong communication skills, capable of publishing QA status reports and articulating issues to development teams.

Preferred Skills / Experience

• 5+ years experience in large enterprise or e-business systems.
• Deep knowledge of healthcare operations (preferably Medicaid) and business processes.
• Proficiency with Atlassian tool suite (JIRA, Confluence).
• Prior experience working in standard SDLC (Waterfall) and Agile delivery environments.

Required Education

• Bachelor's degree in a technical, business, or related field.
• Equivalent years of experience can substitute for formal education.

Required Certifications

• None required, but technical and/or project management certifications from recognized sources are desirable.

Daily Duties / Responsibilities Summary

• Develop and execute test plans and test cases for functional, regression, and UAT.
• Perform manual and automated testing to ensure quality, stability, and usability.
• Identify and report defects and gaps to development teams.
• Maintain test documentation and QA reports.
• Collaborate with developers, product managers, and other stakeholders to implement improvements.
• Conduct walkthroughs and inspections following governance standards.