Production Technician

Long-Term Care Production TechnicianHayat Pharmacy is a locally owned, community-focused healthcare organization with locations across Southeast Wisconsin. Since 2011, we've been empowering people to live their best lives through quality, compassionate, solution-driven care—both in our pharmacies and out in the community. From patient homes and long-term care settings to workplaces and local events, our team delivers personalized healthcare wherever it's needed. Whether you're looking for a part-time role or ready to grow your healthcare career, Hayat offers meaningful work, supportive teams, and opportunities to make a real impact.Position Purpose:A Production Technician plays a crucial role in the healthcare system, specifically in the context of long-term care facilities such as nursing homes, assisted living facilities, and rehabilitation centers. The Production Technician processes and fills prescriptions. The Technician will also get the pharmacy environment ready for business by turning on equipment such as computers, printers, and scales; greet customers; measure and label medication; help take payment; help control inventory and stock shelves; and enter data into a computerized system. The Technician will work directly with a dispensing pharmacist and the Operations Manager to provide excellent customer service.Scope of Responsibilities:Hayat Pharmacy is an innovative and compassionate company providing a variety of pharmacy services in Wisconsin. The company operates robust community-based pharmacies that offer award-winning services such as medication packaging, medication management, and free prescription delivery. Hayat Pharmacy focuses on providing opportunities for customers to achieve high-quality health outcomes through access, education, and in-home consultation, and on building and maintaining strong relationships with community medical providers and other external stakeholders.Position Responsibilities:Accurately and efficiently dispense medications according to prescription orders and facility-specific protocols.Perform order entry and verification to ensure the correct medications, dosages, and administration instructions are provided.Prepare and label medications for individual patients, considering their specific needs and dosage forms.Monitor and manage pharmacy inventory, including restocking medications, conducting regular audits, and ensuring proper storage conditions.Work closely with pharmacists, healthcare providers, and facility staff to address any medication-related concerns, provide education, and ensure optimal patient outcomes.Adhere to state and federal regulations governing pharmacy practices, including maintaining patient confidentiality and ensuring compliance with controlled substance handling procedures.Participate in quality assurance programs to uphold the highest standards of medication safety and accuracy.Provide exceptional customer service to facility staff and healthcare professionals, addressing inquiries and resolving issues promptly.Required Knowledge and Skills:Previous LTC pharmacy experience.State of WI Pharmacy Technician License.Strong analytical and critical thinking skills.Excellent written and verbal communication skills.Strong attention to detail.Strong organizational skills.Experience with PioneerRX and Framework software.Dedication to providing excellent customer service.Ability to work both independently and with limited supervision.Qualifications:1-5 years of pharmacy work experienceHigh School Diploma / GEDPTCB Certification preferred but not requiredHayat Pharmacy is an equal opportunity employer. We're committed to building a workplace where everyone feels respected and has the opportunity to succeed, regardless of background or identity.