IT Coordinator

Job TitleJob AnnouncementJob DescriptionUnder general direction, administers, implements, analyzes, maintains, and manages computer hardware, software, and database systems in an assigned department; performs research and analysis of current and potential information technology options for management; assists users and resolves system problems; serves as a member of the department's management team; and performs other duties as assigned.Examples of Important and Essential FunctionsDepending upon the department to which assigned, the functions may include, but are not limited to the following:AdministrationOperationsSupervisionJob Related and Essential QualificationsDemonstrated knowledge of network and computer operating systems, including Windows OS; project management principles and practices; records management systems; network and computer hardware, software, and standards; data, voice, and wireless communications; local and wide area networks; security systems and procedures; personal computer and network software packages; disaster recovery and prevention methods and procedure; and principles, practices and effective methods of supervision.Demonstrated skills to operate and maintain hardware and software systems; troubleshoot system software, hardware, and user problems; integrate various software applications; gather and compile data; maintain accurate, up-to-date records; conduct research and analysis to solve technical and administrative problems and recommend alternatives; gather information and prepare clear and concise reports; plan, develop and organize effective teaching tools and techniques; exemplify an enthusiastic, resourceful and effective customer service attitude with those contacted in the course of work.Ability to make sound decisions in accordance with laws, ordinances, rules, regulations, policies and procedures; exercise sound judgment, initiative and creativity in making decisions; effectively organize and complete projects and assignments in a timely manner; explain high technology to non-technical staff in an understandable way; coordinate emergency call and dispatch information flow with City staff and outside agencies, if assigned to the Police Department.Experience, Education and Training Guidelines: Any combination of experience, education and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills and abilities would be:Experience: Three years of professional and progressively responsible and varied experience in computer systems and networking that would relate to the duties of this position.Education: Equivalent to a Bachelor's Degree in computer science, management information systems or a related field.Training: Any recent training such as, academic courses and certification programs which are relevant to this job classification.License: Possession of a valid California driver's license and a satisfactory driving record as determined by the City.Other Requirements: Willingness and ability to work the hours necessary to accomplish the assigned duties including after normal work hours; be on-call for technical support and emergencies; attend meetings, seminars, conferences and training classes during or after normal work hours; travel out of town or out of state for several days at a time.Special Requirements: Essential duties require the mental and/or physical ability to: work in a standard office environment; drive a vehicle; read fine print on maps/documents and computer monitors; detect subtle shades of color with no color deficiencies; hear radio or telephone transmissions, frequently with interference and static; speak in a clear, understandable voice with sufficient volume and tone quality to project effectively over radio and telephone; operate a computer and complex radio computer equipment; connect and disconnect cables, phone wiring, and circuit boards; load and unload computer tapes; bend, stoop, stretch, reach, and climb to install, test and move computer equipment; work at a computer terminal for long periods of time; and strength to safely lift and move up to 40 pounds.BenefitsCity of Livermore benefits summary Livermore Management GroupPlease click here for a copy of the current Memorandum of Understanding (MOU) for the Livermore Management Group. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here. Any errors or omissions do not constitute either an expressed or implied contract. Updated 7/2026 MOU TERM 07/01/2025 - 06/30/2029 SCHEDULED INCREASES 7/14/2025 5% + 1% (in recognition of rising medical costs) = 6% 7/13/2026 3% + 1% (in recognition of rising medical costs) = 4% 7/12/2027 3% 7/10/2028 3%CAFETERIA PLAN (MEDICAL/DENTAL/VISION) $1,950/month towards medical, dental, vision, additional & supplemental life insurance; unused balance paid in cash. BASIC LIFE INSURANCE & ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) $150,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance & supplemental life to $500,000. LONG TERM DISABILITY (LTD) 60% of base monthly earnings to $6,000/month max. (180 day waiting period) ER paid PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member – 2% at 60 Member Rate = 7% EE paid Employer Rate = 40.04% ER paid (includes unfunded liability) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid RETIREMENT HEALTH SAVINGS (RHS) City contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of Service - Total Accrual Per Year 1 - 80.6 hours 2-5 - 120.12 hours 6-10 - 135.98 hours 11-15 - 160.94 hours 16-19 - 180.18 hours 20+ - 192.4 hours Maximum accrual: 375 hours HOLIDAYS 12 observed holidays SICK LEAVE ACCRUAL 96.2 hours/year SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness - ½ Annual Sick Leave Accrual. Additional time upon approval of City Manager. PARENTAL LEAVE : 4 regularly scheduled workdays for non-birthing parent who becomes a parent by adoption, foster care placement, or birth of a child. BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays for sister-in-law and brother-in-law. BEREAVEMENT LEAVE 3 regularly scheduled workdays max for immediate family. ADMINISTRATIVE LEAVE 80 hours per year. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION ER contributes $185/per pay period, with required EE contribution of $75/per pay period 2026 Maximum : Normal = $24,500 Age 50+ = $8,000 Catchup Limits = $49,000 SECTION 125 PLAN No ER contribution 2026 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,300/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator SAFETY SHOE ALLOWANCE Following are eligible for up to $200 reimbursement per fiscal year: Assistant City Engineer, Building Official, City Engineer, Construction Inspection Manager, Inspection & Neighborhood Preservation Manager; Public Works Supervisor, Senior Civil Engineer, and Water Resources Operations Manager SUPERVISORY DIFFERENTIAL PAY Minimum of 10% above base salary of non-mgmt subordinate, 7.5% above mgmt subordinate ACTING PAY If work minimum of 5 consecutive calendar days, paid @ lowest step of higher class with at least a 5% differential. If assignment > 12 months, optional increment of up to 7% or max of the range, whichever is less. An employee whose acting assignment is expected to exceed 30 calendar days, due to a vacancy or coverage for an extended leave of absence, and whose assignment includes a high degree of complexity