General Manager

5501 Grand Ave, Duluth , Minnesota 55807 , United States

Job Description

About the Role

Ayvaz Pizza LLC is looking for a Restaurant General Manager who leads from the floor, not from behind a desk. This is not a back-of-house or paperwork-first role — we need a player-coach in the mold of the best high-volume, fast-casual GMs in the industry: someone who is physically present on the line, on register, and on the floor during every rush, setting the pace by working alongside the team rather than observing from the office.

You will own everything that happens within your four walls — people, products, and profits - but you will do it standing next to your team, not from a back office.

• Competitive salary and bonus opportunities.
• Leadership coaching and development.
• Recognition for outstanding performance.
• Medical, dental, and vision benefits (based on eligibility).

Some Perks & Benefits (Based on Eligibility Requirements)

• A discount program with savings on glasses, hearing aids, weight loss programs, step tracking devices, shoes, and more.
• A provider finder/cost estimation tool to find in-network providers and get cost estimates before a visit.
• A wellness program — earn points for things like achieving step goals, redeemable for wellness-related items.
• A pregnancy planning tool that helps track fertility, baby growth, and milestones.
• GED credentials at no cost to you.
• Tuition Assistance — we invest in YOU with empowerment and building confidence for your future.

The Leadership Style We're Looking For

This role is built for a hands-on operator who:

• Works a station — make line, oven, register, or drive-thru — during every peak period, every day.
• Sets the pace of the shift by physically leading it, not by directing from a distance.
• Is the first to jump in when the rush hits and the last to leave when the shift is short-staffed.
• Reads the floor in real time and makes fast, decisive calls under pressure — comfortable with speed and constant change.
• Builds culture through visible, in-the-trenches presence, not memos or scheduled check-ins.
• Treats admin, scheduling, and reporting as things that get done around the shift — never as a substitute for floor time.

Think of owner-style GM energy: relentless floor presence, high tempo, and a personal hand in every rush — applied to the Pizza Hut brand and systems.

What You Will Be Doing

Floor Leadership & Restaurant Operations

• Personally work shifts alongside the team, including make line, register, and drive-thru during rushes — this is a daily expectation, not an exception.
• Lead all aspects of restaurant operations, ensuring excellence in food quality, customer service, cleanliness, and brand standards.
• Execute all company policies, procedures, systems, and operational initiatives.
• Maintain food safety and sanitation standards with zero compromises.
• Monitor and personally drive speed-of-service and customer satisfaction in real time, on the floor, shift by shift.
• Manage inventory, ordering, cash handling, and restaurant security procedures.
• Recruit, hire, train, coach, and develop restaurant team members and shift leaders — primarily through hands-on, side-by-side coaching during live shifts.
• Build schedules that balance guest demand with labor goals.
• Conduct performance evaluations, coaching sessions, and corrective actions.