Multi-Channel Contact Center Lead
Leader Communications Inc. (LCI)
A leading communications solutions provider in Oklahoma City is seeking a Contact Center Supervisor to oversee complex IT operations. The ideal candidate will manage high-volume inquiries and ensure service quality while leading diverse teams. Key responsibilities include project management, workforce forecasting, and maintaining compliance with service level agreements. Candidates must possess a BA/BS degree and five years of related experience, alongside the ability to secure a federal security clearance. Excellent written and verbal communication skills are essential for this fast-paced environment. #J-18808-Ljbffr Leader Communications Inc. (LCI)
Vacancy posted 2 days ago
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