Business Office Manager

Business Office Manager for Sugarloaf Gardens

Accounting • Payroll • Business Operations

Payrate: $25.00 – $30.00/hour, based on experience
Flexible Location: Greenfield, MA and Sunderland, MA

Schedule : Flexible hours; Full-Time in Spring - Fall; Part-Time in Winter

Sugarloaf Gardens, is a family-owned garden center located in Sunderland, MA. We pride ourselves on exceptional customer service, high-quality plant materials and selection, and a team-first culture. As we continue to grow, we're looking for an experienced and highly organized Business Office Manager who enjoys building and maintaining efficient systems, supporting customers, and helping a successful local business operate at its highest level.

Position Summary

The Business Office Manager is responsible for overseeing the day-to-day administrative and financial operations of Sugarloaf Gardens including bookkeeping, payroll, accounts payable, reporting, purchasing, office operations, and providing administrative support to our commercial landscaping customers. Success in this role requires exceptional organization, attention to detail, professionalism, and the ability to manage multiple priorities while maintaining accuracy, confidentiality and excellent customer service.

Job Duties:

Accounting & Financial Management

• Manage all accounts payable and process daily receipts
• Process weekly payroll accurately and on schedule
• Maintain all bookkeeping within QuickBooks
• Reconcile bank accounts, credit card statements and prepare deposits
• Generate sales, purchasing, inventory, and financial reports
• Assist with year-end reporting
• Ensure timely vendor payments and customer collections
• Maintain confidential financial information

Office Management

• Oversee daily office operations
• Utilize Rapid POS system
• Order office supplies, uniforms, company apparel, and business materials

Commercial Customer & Operations Support

• Assist commercial customers with orders, product availability, and administrative requests
• Coordinate back-office support for commercial landscaping operations
• Process commercial orders and related documentation
• Assist with product purchasing and special administrative projects, as needed

Qualifications

• Minimum of 3 years of experience in bookkeeping, accounting, office management, or business administration required
• Strong QuickBooks experience required
• Strong Microsoft Excel and Word skills
• Excellent organizational and time management abilities
• Strong written and verbal communication skills
• Ability to manage multiple priorities while maintaining exceptional attention to detail
• Professional, dependable, and self-motivated
• High level of integrity and confidentiality

Preferred Qualifications

• Associate's or Bachelor's Degree in Accounting, Business Administration, or a related field
• Experience with purchasing and inventory coordination
• Experience creating reports and improving office processes
• Experience in landscaping, construction, retail, wholesale, agriculture, or other seasonal businesses, a plus but not required

Full-Time Benefits Include

• Competitive pay based on experience
• Health insurance
• Dental insurance
• 401(k) retirement plan with company match
• Paid vacation
• Paid holidays
• Paid sick time
• Company apparel
• Employee discounts
• Professional development and training opportunities
• Long-term career growth with a growing locally owned company