Senior Care Coordinator / Scheduler

Join a Company That Cares About You — and the People We Serve Amada Senior Care is a national leader in non-medical home care, long-term care insurance claims advocacy, and senior housing guidance. We are committed to enriching lives through compassionate care and trustworthy service. We arelooking for a Senior Care Coordinator / Scheduler to join our growing team. This role is ideal for someone who is highly organized, compassionate, and passionate about helping seniors live with dignity. What We Offer Competitive pay + performance-based bonuses Medical, dental, vision insurance 401(k) retirement plan Paid time off (PTO) Supportive leadership & a family-like work culture Long-term career growth potential We proudly serve San Antonio and surrounding areas including Boerne, Fair Oaks, Bulverde, and Schertz. Key Responsibilities Manage and confirm all client care schedules Match caregivers to clients based on qualifications and availability Build strong relationships with clients, families, and caregivers Maintain accurate records and notes in scheduling software Respond to urgent scheduling needs Fill in for caregiver shifts as needed Conduct visits to client homes as needed Provide support and guidance to caregiving staff Handle scheduling conflicts and concerns promptly Assist with new client referrals and service onboarding Collaborate with Senior Care Advisors Perform other administrative and care coordination tasks as needed Schedule: Monday - Friday 9:00am to 5:30pm Scheduled on-call nights, 5:30pm to 9:00am with pay. What We're Looking For: Education and Experience: 1+ years of experience in senior care professionally 1+ year of scheduling experience in home care or healthcare High school diploma level education or higher required. Previous supervisory or team leadership experience required CNA certification is a plus , but not required Familiarity with state home care regulations is a plus Core Job Competencies: Knowledge of HIPAA and confidentiality requirements Ability to handle frequent schedule changes, call-outs, and urgent coverage needs Ability to prioritize client needs while balancing caregiver availability Strong computer and mobile tech skills (Microsoft Office, iPhone/iPad, etc.) Personal Traits and Work Style: Team-oriented yet able to work independently A solution-focused approach Strong organizational and time-management skills Dependable, punctual, and able to maintain professional boundaries Excellent multitasking and problem-solving abilities High attention to detail and accuracy Valid driver’s license, own reliable transportation, clean driving record, and current insurance required. This role requires infrequent travel. #J-18808-Ljbffr Amada Senior Care