Commercial Administrative Assistant

Commercial Administrative Assistant

Soleo Health is seeking a Commercial Administrative Assistant to support our Houston, TX Sales team. Join us in Simplifying Complex Care!

The Position:

The Commercial Administrative Assistant provides support to the regional field sales teams. This position is designed to support a wide range of administrative tasks and free up the sales team to drive more volume into the region. This position acts as a liaison between the field sales team and other key internal and external stakeholders involved in onboarding of new patients to Soleo Health. Responsibilities include:

• Performs general clerical duties to include but not limited to answering calls, photocopying, faxing, scanning, mail distribution, and sales supply inventory management.
• Act as general liaison between field sales and patient access, TCMC, and local fulfillment centers where appropriate.
• Monitor all referral platforms like Curaspan, Allscripts, Wellstar, Epic, etc. along with fax queues and emails for new referrals, orders etc.
• Communicate and monitors Insight and TEAMS threads to notify patient access of referrals in process and help establish order of priority.
• Facilitate team calls to review referral activity and status of pending patients.
• Establish platforms within TEAMS to assist with overall communication.
• Responsible for the coordination and scheduling of internal and external commercial meetings; gathers and prepares necessary agendas, materials, and handles all other logistics.
• Creates therapy specific customer packets for territory managers.
• Interface directly with customers and referral partners when necessary.
• Facilitate the transmission of pertinent documents and reports to referral partners.
• Send acknowledgement and appreciation messages to health care provider offices after receiving a referral.
• Prepare Excel, Word, and PowerPoint documents as required.
• Possess a high level of confidentiality, honesty, and integrity in all matters.
• Consistent and punctual attendance. Must be able to adapt to and support changing schedules and priorities.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral diagram, or schedule form.
• Performs other duties assigned.

Requirements:

• High School Diploma or Equivalent
• 2 years of experience in an office setting/environment
• Proficient in Microsoft Suite (Excel, Word, PowerPoint, Outlook) a must
• Professionalism, Problem Solving, Supply Management, and Inventory Control
• Strong communication skills, both oral and written
• Office Management and experience working with Leadership a plus
• Healthcare or Medical field background required

About Us:

Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference!

Soleo's Core Values:

• Improve patients' lives every day
• Be passionate in everything you do
• Encourage unlimited ideas and creative thinking
• Make decisions as if you own the company
• Do the right thing
• Have fun!

Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.

Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor.