Mailroom Clerk

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.



Job Title: Mailroom Clerk
Job Location: Parma, OH (Onsite with free parking)
Job Duration: 3 Months
Shift - Mon-Fri/ 3 PM - 11:30 PM

• Distribute and handle incoming/outgoing mail and faxes
• Fold and insert documents into envelopes
• Frequent sitting, standing, and walking without assistance
• Occasional lifting of 50 lbs or more with assistance
• Must be fluent in speaking, reading, and writing English

• Reliability, punctuality, and strong time management skills
• Team player with ability to work in a fast-paced environment
• Basic knowledge of Microsoft Word, Excel, and Outlook
• General computer skills for tracking information

• Operate high-volume duplicating, production, sorting, mailing, or bindery equipment
• Perform associated copying tasks
• Ship and receive products and supplies
• Sort, distribute, and handle incoming/outgoing mail/faxes; apply postage
• Provide copier maintenance and/or repair of customer site equipment
• Perform bindery, QC, final check, housekeeping, hospitality, file services, call center, and reception duties as needed
• Support building functions such as meeting setups and light maintenance
• Run high-volume/production copy machines; perform binding and finishing work
• Inspect convenience copiers daily for quality; clear paper jams and report issues
• Perform basic troubleshooting and escalate technical issues
• Set up equipment (add toner, stock paper, etc.)
• Scan and/or image documents
• Provide temporary/occasional reception services
• Maintain records for management reports and supply inventories
• Distribute office supplies, fax transmissions, and mail to personnel/drop-off points
• Calculate charges for jobs performed; maintain logs and generate reports
• Respond to and coordinate service calls
• Perform filing duties, including purging and archiving documents
• Deliver completed jobs to designated locations
• Maintain daily meter and service logs
• Travel between customer buildings if required
• Answer customer questions regarding job status or feasibility
• Keep copier areas neat and stocked
• Perform shipping and receiving duties
• Set up meeting and conference rooms
• Assist with building occupant moves
• Perform light maintenance and cleaning duties
• Occasionally perform dock work in a mailroom environment
• Work overtime on nights/weekends as needed, including emergency response
• Use equipment such as shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, stapler, scales, copier, calculator, fax machine, postage meter, and PC
• Understand client Services Portfolio & Technology
• Capture data for client MOR, SPG, and job logs
• Perform other duties as assigned

• Business casual

• In-person interviews
• May include group interviews