Guest Advocate

Job Description

Job Description

Role With Purpose

As a Guest Advocate (FT), you contribute to our mission by helping the shelter operate safely, cleanly, and with dignity—so guests can take steps toward stability and renewed hope.

Key responsibilities include maintaining orderly shelter routines; supporting safety and security of the facility and resources; supervising and encouraging guest chores and shared standards; and completing accurate, timely documentation in HMIS, including data entry, audits, and report support while protecting confidentiality.

Required qualifications/skills:
- High School Diploma
- Minimum 2 years’ direct experience working with vulnerable populations
- HMIS or similar client data system experience preferred
- Strong computer skills (Microsoft Office; office technology), organized filing, and data-compliance focus
- Ability to work afternoons/nights/weekends ; walk the facility and lift up to 25 lbs
- Respect for Catholic Social Teachings and the mission of SVDP

Pay: $13.00–$15.00/hour (Full Time, onsite in Baton Rouge). Apply to make a difference through steady, compassionate service. A Typical Shift

You’ll arrive for an afternoon, night, or weekend shift, review what changed since the prior handoff, and set a calm tone as guests come in and settle. Between periodic walk-throughs inside and outside the shelter, you’ll check that shared spaces stay orderly and that guests have what they need to follow routines respectfully. During quieter stretches, you’ll focus at a workstation on timely HMIS updates and quick record checks, then pivot back to the floor as needs arise. By shift end, you’ll complete a final sweep, confirm the building is secure, and hand off clear notes so the next team member can keep the environment welcoming and consistent.

Support That Sustains

Medical, dental, and vision insurance; life insurance; paid time off; paid meals; employee discounts; and a competitive hourly rate ($13.00–$15.00/hour).