Parts Advisor

Nissan of Downtown LA

Now Hiring: Parts Advisor

Schedule: Mon-Sat from 7am-6pm

What You'll Do

• Answer telephone and greet customers in a friendly and professional manner in accordance with Incoming Telephone Call (ITC) standards.
• Communicate effectively with customers and vendors via phone, in-person or email.
• Assist customers by answering questions, checking stock availability, and taking parts orders in a quick, friendly and professional manner in accordance with Initial Customer Contact (ICC) process.
• Maintain clean and professional appearance of counter, work area and stockroom.
• Interact with Service Team to coordinate parts for vehicle repair and service.
• Order parts from suppliers based on service department and customer requests.
• Create accurate invoices in ADP.
• Receive, unpack and store parts in appropriate storage areas so they are readily available when needed.
• Check quantity and condition of goods received against invoices and purchase orders. Check number and unit cost as well as total billing for charges against proper records.
• Specifies parts accurately.
• Takes inventory, maintains records of goods received and keeps perpetual inventory controls.
• Receive payment or obtain credit authorization
• Process core returns, parts warranties and parts returns as necessary.

What You'll Bring

• Strong attention to detail
• Sense of urgency
• Excellent communication
• Mathematics – calculations of inventory, payments and invoices.
• Knowledge of automotive parts
• Acceptable driving record and a valid driver's license in your state of residence

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

The expected annual earnings pay range for this position is $44,331 - $90,955.

Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws. This position is also eligible for a variety of benefits, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO).