Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2015 after previously working as a State Farm team member, and since day one I’ve focused on building a positive, competitive, and fun office culture where people genuinely enjoy coming to work. Our team of eight believes in helping others beyond just their insurance needs, and creating meaningful relationships with both customers and each other is a huge part of who we are.

I’m a proud graduate of Southwestern Oklahoma State University where I earned both my bachelor’s and master’s degrees, and I’m also a proud father of two daughters. Staying involved in the community is important to me, and I actively support organizations including the Payne County Youth Shelter, Stillwater Medical Foundation, Aging Advocates, The Lions Club, Cornerstone Transitional Living, and both the Stillwater and Perkins Chambers of Commerce.

Our office offers PTO, opportunities to earn trips and cash incentives for family experiences and purchases, bonuses for reading books, a Simple IRA plan, and plenty of work-life balance. I’m looking for team players with a positive attitude who want to grow, compete together, and buy into a culture focused on helping others and making a difference.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Lucas Grounds - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.