Stakeholder Support Specialist 1 (Hybrid)

JOB SUMMARY Ensures that market participant committees, subcommittees, working groups and task forces receive the support and information necessary to make informed decisions while complying with applicable laws and regulations. This role is vital to ensuring a positive and productive working relationship with ERCOT market participants and other industry stakeholders. Efficiently moves issues and proposals through the governance process. Acts as a liaison between committee chairs and market participant committee representatives. Coordinates committee, subcommittee, working group, and task force logistics with market participant committee chairs, committee members and ERCOT staff. JOB DUTIES Understands the basic principles, theories and concepts related to the profession and learns how to apply them within the ERCOT culture. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Contributes to specific objectives and outcomes as directed. Level 1 & 2 Fosters collaboration and consensus among stakeholders, as well as monitors adherence to parliamentarian procedures and standards during assigned stakeholder meetings Effectively manages the assigned committees/working groups/task forces in which new initiatives are vetted with participants and solutions to energy challenges are collaboratively considered Provides a wide range of business support, training, and information to participants in ERCOT's electricity markets stakeholder process Administers internal policies, procedures, and workflows for the assigned stakeholder support groups Participates in supporting and facilitating market stakeholder meetings including setting and coordinating meeting schedules, developing and distributing agendas, gathering and posting relevant materials, liaising with ERCOT personnel to ensure logistical readiness, and developing formal meeting minutes On an annual basis, participates in running stakeholder elections to seat members on various stakeholder committees and subcommittees Serves as a resource to Market Participants and collaborates with internal ERCOT departments by offering direction and information on all stakeholder meeting processes and requirements Maintains and supports business policies and processes consistent with PUCT rulings and Board mandates Coordinates and works collaboratively with ERCOT staff in providing transparency into the proceedings of market stakeholder meetings Develops and maintains strong working relationships with ERCOT staff and market participants Continually develops understanding of the ERCOT energy market and its regulatory environment EXPERIENCE No minimum work experience required Prefer previous experience in the electric utility industry EDUCATION Bachelor's Degree : Business Administration, Communications, Engineering or related field (Required) or a combination of education and experience that provides equivalent knowledge to a major in such fields is required The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities. It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned. This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment-at-will rights at any time. ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law. Expected Salary Range: $66,000 - $91,000 The Electric Reliability Council of Texas (ERCOT) manages the flow of electric power to 27 million Texas customers – representing about 90 percent of the state's electric load. As the independent system operator for the region, ERCOT schedules power on an electric grid that connects more than 54,100 miles of transmission lines and 1,250 generating units. ERCOT also performs financial settlement for the competitive wholesale bulk-power market and administers retail switching for 8 million premises in competitive choice areas. ERCOT is a membership-based 501(c)(4) nonprofit corporation, governed by a board of directors and subject to oversight by the Public Utility Commission of Texas and the Texas Legislature. ERCOT’s members include consumers, cooperatives, generators, power marketers, retail electric providers, investor-owned electric utilities (transmission and distribution providers,) and municipal-owned electric utilities. ERCOT offers an excellent benefits package, which includes health, dental, vision, life insurance, long/short-term disability insurance, long-term care insurance, Section 125 Flexible Spending Account, and a Retirement Savings Plan. The medical, dental, vision, and quality-of-life benefits offered by ERCOT are second to none. Full-time employees are eligible to enroll in benefits on the first of the month following the date of hire. Additionally, 401(k) plans are available to help employees plan for the future. The ERCOT Internship Program provides college students the opportunity to develop their skills in a professional work environment. Each intern will receive unique projects and assignments that aim to solve real challenges facing the electric industry. ERCOT internships provide professional learning experiences that offer meaningful, practical work related to each student's desired career path. Eligible candidates should be enrolled in an academic bachelors or post graduate degree program maintaining a GPA of 3.0 or higher. The ERCOT Engineer Development Program (EDP) is a 12- to 16-month, self-paced program geared toward entry-level engineers looking to start a career in the power industry. Through the program, an EDP Engineer receives one-on-one mentoring, specialized training, and exposure to the work performed by each of the engineering groups at ERCOT. The program allows engineers to develop the fundamental skills necessary to reach their full potential while gaining an understanding of the types of engineering work ERCOT has to offer. EDP management supports participants each step of the way as they progress through the program. Upon completion, graduates are placed as full-time engineers within one of ERCOT’s engineering groups. The GMS Development Program (GDP) is designed to provide entry-level and early career professionals with the skills necessary to become successful Power System and Computer Engineers. The program, which is based in ERCOT’s Grid and Market Solutions (GMS) Department, will provide experience in day-to-day work and instruction in the fundamentals of electric power systems engineering, grid and market applications, software programming, and IT service and operations management. The GDP offers one-on-one mentoring, training, field trips, and special assignments. These assignments allow GDP engineers to become knowledgeable and familiar with the various business areas at ERCOT. The GMS leadership team prepares GDP engineers for a future career at ERCOT in power systems and computer engineering. The System Operator Development Program (ODP) is intended to combine real-time daily operations in an exciting work setting to prepare participants with the vital skills necessary to be successful in such a critical position – providing 24x7x365 on-demand support to manage the flow of electric power to more than 26 million Texas customers. If you are new to the industry, this program introduces you to the Bulk Electric System by combining introductory courses with the NERC Certification Exam Preparation Program in preparation to pass the NERC Certification Exam. #J-18808-Ljbffr Electric Reliability Council of Texas