Analyst/ Sr Analyst, Program Strategy & Alignment

Analyst/ Sr Analyst, Program Strategy & Alignment

The Analyst/ Sr Analyst, Program Strategy & Alignment is part of the Next-Gen Ops Platform team within the IOC. The Sr Analyst, Program Alignment ensures strategic coherence and operational execution across the Next-Gen Ops Platform. This includes synthesizing insights from workstreams to inform strategic planning, conducting impact analyses, and supporting change management activities such as stakeholder readiness assessments and communication planning.

Drive cross-functional coordination across workstreams within the Next-Gen Ops Platform program

Align program activities with enterprise-wide transformation strategies and goals

Support governance structures by ensuring regular updates, accountability, and issue escalation processes are in place

Facilitate program-level planning to ensure milestones, dependencies, and priorities are clearly defined and communicated

Lead stakeholder engagement efforts to build alignment and secure ongoing sponsorship and support

Develop and execute change management plans, including communications, training, and adoption strategies

Partner with communications teams to create clear, consistent messaging around program goals and changes

Identify potential risks and resistance to change, and proactively support mitigation strategies

Monitor and track adoption metrics, feedback, and change readiness to inform continuous improvement

Collaborate with technology, operations, and business leaders to ensure a unified and consistent execution approach

Serve as a connector between strategy and execution, translating vision into action and outcomes

Support special projects and initiatives related to enterprise transformation as needed

Minimum Qualifications:

Bachelor's degree in Business Administration, Operations Research, or a related field

3 years of experience in program management, operations research, or a related field

Preferred Qualifications:

Master's degree in Business Administration, Operations Research, or a related field

5 years of experience in program management, operations research, or a related field

Experience with change management and stakeholder engagement

Experience with data analysis and metrics development

Skills, Licenses & Certifications:

Strong analytical and problem-solving skills

Excellent communication and collaboration skills

Strong business acumen

Ability to think strategically and drive meaningful outcomes

Strong project management skills

Experience with data analysis and metrics development

Experience with change management and stakeholder engagement

Certification in program management or a related field (e.g. PMP, Agile)

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.

Wellness Programs: We want you to be the best version of yourself that's why our wellness programs provide you with all the right tools, resources and support you need.

401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American. From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines.