Vendor Compliance Specialist

Job Details

Scheels Company Goals

We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners.

Overview

The Vendor Relations Manager will be responsible for providing strong, aggressive leadership to assist in generating best in class vendor partnerships and maximizing marketing funds in support of SCHEELS initiatives. The primary focus will be on cultivating, maintaining and assisting in the growth of vendor relationships with some of the best footwear and sports brands in retail: On, HOKA, Jordan, Under Armour, Brooks, Birkenstock, Rawlings, Easton, etc.

Responsibilities

• Create, configure, and maintain workflows, user permissions, and core data structures within the Gatekeeper platform
• Manage the setup and ongoing mapping of vendor relationships between individual brands and parent companies
• Perform routine performance testing and quality assurance reviews to identify system bottlenecks and ensure the platform runs smoothly for all users
• Serve as a trusted, internal resource for cross-functional team members when system questions or issues arise
• Proactively engage with internal partners to understand how Gatekeeper impacts their daily workflows and identify opportunities to better support users
• Create, update, and distribute internal how-to guides, FAQs, and system release communications as the platform evolves
• Build and deliver clear reports to leadership highlighting key utilization metrics, data health, and operational bottlenecks
• Execute operational project plans on time, adapting to changing business needs with a strong focus on organizational detail and continuous improvement
• Complete comprehensive cross-training with the Vendor Compliance team to provide support to other positions during peak volumes or as needs arise

Requirements

Customer Service

• Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”

Culture

• Approach daily tasks, projects and follow-up communication with energy and sense of urgency
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact.
• Show respect and appreciation for others and Scheels
• Arrive to work and meetings 10 minutes early

Team Mentality

• Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability

• Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
• Ability to adapt to a changing work environment
• Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code

• Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

Efficiency

• Demonstrate pride and ownership of their work while meeting expected deadlines

Education & Experience

• The ideal candidate will have a minimum of a Bachelor's degree in Business or related field
• Experience with contract management preferred

Physical Requirements/Lifting Requirements

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation

Sedentary work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Roles are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

Benefits

To see a full list of benefit offerings from Scheels visit scheels.com/careers

EQUAL EMPLOYMENT OPPORTUNITY

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.