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Executive Clinical Account Specialist 1

$137.28k - $143.98k

Johnson & Johnson Medical Devices

Job Details Employer: Biosense Webster, Inc. Job Title: Executive Clinical Account Specialist 1 Job Code: A011.759 Job Location: Irvine, CA Job Type: Full‑Time Rate of Pay: $137,280 - $143,980 Responsibilities Provide expert clinical product and technical assistance, consultancy and training to physicians and EP Lab Staff on the effective use of BWI’s systems and catheter equipment (e.g., The CARTO® System components and associated software modules and RF generators) during case procedures within an assigned geography. Educate customers on all BWI products to optimize effective usage by providing technical and clinical information and in‑service trainings. Collaborate with peers to share best innovative industry practices to increase value for customers. Use consultative selling techniques to identify potential transfer‑of‑value opportunities within the account. Create awareness of BWI solutions and facilitate upper management contact with the key decision makers to drive incremental business, all this by creating sustainable relationships and networks of collaboration inside each customer account. Maximize customer case support capability through proper planning and scheduling. Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e., TM and other CAS), as well as the support team (i.e., Ultrasound CAS, FSE, RBD) and other internal and external partners. Develop and share best practices with US Field Sales and Service colleagues, and internal partners. Develop and grow mutually beneficial customer relationships within and beyond the EP lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff. Stay current on company products instructions for use (IFU), best practices, and technical troubleshooting, as well as relevant scientific clinical literature and new product information. Prioritize and appropriately respond to requests in a high‑stress environment. Maintain composure and problem‑solving focus during stressful interactions. Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during operation room sessions. Provide mentoring for new BWI commercial team members as requested on the role of “Field Trainer”. Manage account documentation, compliance training requirements, expense reporting, and Company system input. Maintain Safe Fleet standards according to Company guidelines. Ensure subordinates follow all Company guidelines related to Health, Safety, and Environmental practices and that all resources needed to do so are available and in good condition. Ensure personal and Company compliance with all Federal, State, local, and Company regulations, policies, and procedures. Requirements Requires Bachelor’s degree in Biomedical Engineering or a related field and 4 years of experience in an Executive Clinical Account Specialist – related occupation. Requires 40% domestic travel. May work at various unanticipated locations throughout U.S. (including Pennsylvania). Benefits Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long‑term incentive program. Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation – 120 hours per calendar year Sick time – 40 hours per calendar year; for employees who reside in the State of Colorado – 48 hours per calendar year; for employees who reside in the State of Washington – 56 hours per calendar year Holiday pay, including Floating Holidays – 13 days per calendar year Work, Personal and Family Time – up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year Caregiver Leave – 80 hours in a 52‑week rolling period Volunteer Leave – 32 hours per calendar year Military Spouse Time‑Off – 80 hours per calendar year This position is eligible for benefits to include medical, dental, vision and time off, as well as any others as provided for in the applicable Collective Bargaining Agreement. Equal Opportunity Statement Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Contact For accommodations: or contact AskGS. This job posting is anticipated to close on 7/26/2026. #J-18808-Ljbffr

Vacancy posted 4 days ago
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