Retail Operations Coordinator

Join Our Dynamic Team

Play a key role in executing omni-channel offers and promotions across our business units. Maintain a comprehensive view of all upcoming offers, communicate with cross-functional teams, and ensure alignment on strategy and execution. This role requires a high level of organization, attention to detail, and excellent communication skills.

Responsibilities

Create, maintain, and distribute promotional calendars.

Collaborate with Planning, Merchandising, Marketing, and Ecommerce teams to ensure offer accuracy and stakeholder communication.

Ensure offer details are accurate, including start/end dates and any inclusions/exclusions.

Alert teams about updates and changes impacting them.

Manage and facilitate promotional planning and approval meetings.

Serve as a subject matter expert on all offer and promotion details.

Develop and publish offer strategies for milestone meetings.

Prioritize offers based on volume and strategic importance.

Ensure promotional tests are executed correctly and provide operational details to the testing team.

Create ad-hoc documents to support offer planning meetings.

Act as the central hub for all offer-related inquiries and updates.

Continuously enhance and improve processes.

Facilitate and execute MP&A meetings, ensuring readiness and accurate documentation.

Qualifications/Skills

1-3 years of experience in retail operations or a communication-related position preferred.

Retail experience is required.

A college degree is required.

Strong foundation in Smartsheet and MS Office Suite.

Highly organized and detail-oriented.

Excellent written and oral communication skills.

Collaborative and adept at building relationships.

Ability to work efficiently in a fast-paced, deadline-driven environment.

Work Environment

This is a hybrid role with office presence required from Tuesday to Thursday. A company computer will be provided.