Administrative and Logistics Coordinator
$27 - $28 per hourThe Morning Star Company
Job Description
Job Description
The Morning Star CompanyAdministrative and Logistics Coordinator
Sacramento, CA About the Company
The Morning Star Company and its affiliates operate three tomato processing facilities in Central California, processing about 40% of the California processing tomato crop, in addition to tomato growing, transplanting, farming, harvesting and trucking operations. The company employs approximately 500 year-round and over 3,000 seasonal colleagues, with annual sales of about $1 billion. The Morning Star Company is the largest producer of bulk tomato ingredient products (tomato paste and diced tomatoes) in the world. We also produce canned tomatoes, tomato products and specialty sauces in pouches for customers in the retail and food service markets. The company is known worldwide for its innovation and integrity. We are organizationally structured through a system we term Mission Focused Self-Management™. Our company is operated by Colleagues without titles or an appointed hierarchy of authority. Authority relative to other Colleagues’ activities is lateral, with our Mission as our guiding principle of action, and respect, influence and success built based on each Colleague’s integrity, competency, effort, persistence and straightforward persuasiveness. Although we have grown significantly, we intend to maintain a culture of individual responsibility and Mission Focused Self-Management. The Mission
The Mission of this colleague is to enable smooth operation of all parts of our pouch sales and fulfillment functions, by becoming the node across which, sales, billing, freight and logistics information flows. The successful candidate will develop and maintain an enthusiastic presence for Morning Star in the marketplace.
This person will work with several other sales and account service colleagues and is being added due to growth and to continue providing a high level of service to customers. The position is located in our Sacramento office. Occasional travel to Los Banos will be necessary.
ResponsibilitiesKnowledge and Experience
- Excellent computer skills, especially with Excel
- Methods and techniques for conflict resolution
- Fluent in English; effective written and verbal communication
- Experience in exports and customer service is desired, but not required
- Enjoys customer interaction
- Quick learner
- Strong work ethic
- Honest, forthright and trustworthy - not political
- Persistent in getting results, but patient
- Must be able to thrive in an active, fast-paced environment
- Average days from shipment to invoice creation
- Percentage of AR balance > 30 days past due
- Percentage of customer responses, positive, neutral, negative
- Set up new vendors
- Track and report complaints
- Some collections/accounts receivable responsibilities
- Compute and pay broker partners.
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