Business Development Specialist

In addition to the base salary, this position includes a highly competitive, performance-driven incentive plan.

Reports to: Business Development Manager

Division: Business Development and Marketing

Position Classification: Exempt, Full-Time

Fields: Medical Devices, In-Vitro Diagnostics - Healthcare

Location(s): Hybrid preferred (on-site two days per week, Rockville, MD office) or Remote

Job Description

Summary/Objective:

The Business Development Specialist is responsible for originating and converting new business opportunities for GMED North America by developing relationships with prospects and guiding them through the full sales lifecycle. This role focuses on proactive outbound prospecting and the management of inbound sales inquiries, with full ownership from qualification through quote signature.

The Business Development Specialist plays a critical role in building a sustainable new-business pipeline, expanding GMED NA's client base, and promoting GMED NA's certification, regulatory, and training services in alignment with company strategy and delivery capacity.


Essential Functions

• New Business Development, Active Prospecting & Inbound Lead Management
  • Proactively identify, engage, and qualify new prospects through outbound prospecting activities, including targeted outreach, referrals, and event follow-up.
  • Manage and qualify inbound sales inquiries, and ensure timely follow-up and progression
  • Own the full prospect lifecycle for new business opportunities, from initial contact through opportunity qualification, proposal development, negotiation, and quote signature.
  • Balance outbound prospecting efforts with inbound inquiry management to maintain a healthy and diversified new-business pipeline.
• Pipeline Ownership & Opportunity Management
  
  • Build, maintain, and actively manage a robust pipeline of qualified new-business opportunities.
  • Progress opportunities through defined CRM stages with clear next steps, timelines, and ownership.
  • Manage long-cycle sales opportunities through consistent follow-up and relationship development.
  • Ensure pipeline health, accuracy, and visibility to support forecasting and leadership reporting.
• Commercial Execution, CRM Discipline & Cross-Functional Collaboration
  
  • Lead commercial discussions with prospects, including positioning GMED NA's value proposition and handling objections.
  • Coordinate proposal development with Operations, Certification, and other internal stakeholders to ensure accuracy, feasibility, and alignment with GMED NA's service capabilities.
  • Support negotiations within defined guidelines and contribute to closing new business opportunities.
  • Maintain accurate, timely, and complete records of all prospect interactions, opportunities, and commercial activities in GMED NA's CRM.
  • Collaborate closely with internal teams to ensure a smooth transition from sales to service delivery upon quote signature.
• Industry Networking, Market Intelligence & External Relationships
  
  • Build and maintain professional relationships with regulatory consultants, industry advisors, and other external influencers to support lead generation and market visibility.
  • Attend industry conferences, trade shows, and networking events as needed to represent GMED NA and generate new business opportunities.
  • Monitor market, regulatory, and industry trends relevant to the medical device and in vitro diagnostics sectors.
  • Share market intelligence and prospect insights internally to support targeting, positioning, and prioritization of business development efforts.
  • Collaborate with Marketing on campaigns, events, and follow-up activities to improve lead generation and conversion.

Who You Are

Job Specific Competencies:

• Strong prospecting mindset with the ability to proactively identify and pursue new business opportunities.
• Strong interpersonal and relationship-building skills, particularly with external stakeholders and prospects.
• Commercial acumen with the ability to position value, manage objections, and support negotiations.
• Strong written and verbal communication skills.
• High level of organization, discipline, and persistence in managing long sales cycles.
• Ability to work independently while collaborating effectively across departments.
• Proficiency with CRM systems and data-driven sales workflows.
• Curiosity and willingness to continuously learn regulatory, market, and industry topics related to medical devices and in vitro diagnostics.

Required Education and Experience:

• Bachelor's degree in business, life sciences, engineering, regulatory affairs, or a related field, or equivalent professional experience.
• Prior experience in business development, sales, or client acquisition roles, preferably within regulated industries such as medical devices, in vitro diagnostics, or healthcare.
• Experience managing complex, long-cycle sales processes is preferred.
• Authorization to work in the United States.

Who We Are

GMED North America is the US subsidiary of GMED, a leading Certification Organization, a distinguished Notified Body (CE0459) Authorized to act under European Regulation (EU) 2017/745 on medical devices, European Directives 90/385/EEC, 93/42/EEC, 98/79/EC and Regulation n° 722/2012 on products utilizing tissues of animal origin, GMED certifies a vast range of medical devices and in vitro diagnostic medical devices. An Auditing Organization recognized by the MDSAP Regulatory Authority Council. We serve the Medical Device Industry with offices in Europe and the United States.

Our goal is to provide the best in Product Certification and Quality Management Services for medical device manufacturers worldwide. At GMED North America, we strive to the highest standards of professionalism, competency, work ethic, and customer service. All our employees are the cornerstone of this process because their work directly influences GMED North America's reputation.

Aside from our expertise with due diligence, we pride ourselves in our diverse workforces, with employees from different parts of the world.

Our Values:

• Commitment to Clients and Patients' safety
• Expertise
• Reliability
• Team Work

GMED North America is an Equal Employment Opportunity Employer, committed to a diverse, inclusive, and healthy work environment with a unique culture. GMED North America recruits, employs, trains, compensates, and promotes regardless of race, religion, sex, national origin, ethnicity, age, disability, pregnancy, political affiliation, sexual orientation, gender identity, color, marital status, veteran status, medical condition, and all the other characteristics that make us unique.

What We Offer

At GMED North America, our primary goal is to attract and retain exceptional talent who are not only subject matter experts, but also passionate about upholding the integrity and excellence of our services. We recognize that our success is driven by the expertise and commitment of our team, and we are focused on creating an environment where top professionals can thrive.

GMED North America offers a full and competitive benefits package including group-sponsored health, dental, and vision coverage, flexible spending accounts, short-term and long-term disability, company-paid life insurance, competitive base salary, annual bonus based on company performance, and a 401K retirement program. We promote work-life balance through the option to telework, flexible working arrangements, generous time off program, paid holidays, paid bereavement leave, paid parental leave, commuter benefits program for public transportation, and internet stipend.

We offer growth opportunities within the organization. There are a lot of opportunities and employees are able to apply and move into different roles within the company. We have numerous success stories, and we want you to be one of them.

Thank you for your interest in GMED North America.

We look forward to hearing from you!