Product Manager

Job Description

Job Description

Title: Product Manager

Reports To: Director, Digital Product

Department : Content Delivery

Employment Type: Full-Time

FLSA Status : Exempt

Level: Manager

Location: Remote (United States or EMEA)

Alt Work Eligibility: CWW-Y, Remote-Y

The starting base pay range for this position is $85,000-$95,000. Individual compensation will be commensurate with candidate's experience. This position is eligible for full benefits, as well as the Manager level annual incentive bonus program.

Summary of Position:

We’re looking for a Product Manager to own a portfolio of customer-facing digital experiences that help users discover, explore, and engage with AVIXA’s products, content, and community.

This role sits at the intersection of content, community, and professional development, helping shape how AV professionals discover knowledge, connect with peers, and advance their careers through AVIXA’s digital ecosystem.

This role will support key digital platforms including AVIXA.org , AVIXA TV , and AVIXA Xchange , helping create seamless experiences that connect users with industry knowledge, education, events, community discussions, certification programs, and membership offerings. This role is focused on the beginning of a user’s journey with us, starting with acquisition and awareness, and driving to engagement.

You’ll work closely with Engineering, UX, Content, Marketing, and business stakeholders to define product strategy, prioritize opportunities, and deliver features that improve the customer experience and drive measurable business outcomes.

Success in this role comes from understanding customer behavior, using data to make informed product decisions, and continuously improving digital experiences through experimentation and iteration.

What You’ll Do:

• Own the product roadmap and feature development for AVIXA’s core audience-facing digital experiences focused on discovery, exploration, growth and engagement, including AVIXA.org, AVIXA TV, and AVIXA Xchange.
• Define product vision and priorities aligned with customer needs and business objectives.
• Identify opportunities for new features and product enhancements through customer research, behavioral analytics, and stakeholder collaboration.
• Write epics, define acceptance criteria, and maintain a prioritized product backlog.
• Partner with Engineering, UX, Content, and Marketing teams to deliver customer-focused digital experiences.
• Lead product discovery, backlog refinement, sprint planning, and agile ceremonies.
• Define and monitor product KPIs using analytics platforms such as Amplitude, Mixpanel, Google Analytics, or similar.
• Use data, experimentation, and A/B testing to optimize digital experiences, increase engagement, and improve customer journeys.
• Collaborate with Product Managers responsible for education, membership, webinars, certification, and other downstream experiences to create seamless end-to-end customer journeys.
• Partner with content teams to optimize experiences & build on a headless CMS, preferably Storyblok.
• Communicate product vision, roadmap progress, and business outcomes to stakeholders.

What We’re Looking For:

• Minimum of 4 years of Product Management or Product Ownership experience delivering audience-facing digital products or web experiences.
• Experience owning product features from discovery through delivery.
• Strong understanding of Agile product development methodologies.
• Experience partnering with Engineering, UX, Design, Marketing, Content, and business stakeholders.
• Experience using analytics platforms such as Amplitude, Mixpanel, or similar to inform product decisions.
• Experience optimizing digital experiences using customer insights, behavioral analytics, and experimentation. Bonus points for working on global and/or non-US products or experiences.
• Experience writing user stories, defining acceptance criteria, and managing product backlogs.
• Strong analytical thinking, prioritization, communication, and stakeholder management skills.
• Passion for building intuitive digital products that solve real customer problems.
• Experience with headless CMS platforms such as Storyblok, Contentful, or Sanity.
• Experience managing website, portal, SaaS, or other customer-facing digital products.
• Experience improving user acquisition, digital engagement, content discoverability, or conversion.
• Familiarity with A/B testing, experimentation frameworks, and product analytics.
• Understanding of SEO, accessibility, and Core Web Vitals.
• Experience using Jira, ClickUp, or similar product management tools.
• Bonus points for reading, understanding and/or speaking non-English languages, particularly Spanish, German, Portuguese or Italian.

Don’t quite meet every qualification? Apply anyway. We recognize (and value!) that career paths, perspectives, and experiences may differ person to person. If you’re excited about this role and believe you can contribute to AVIXA’s mission, we’d love to hear from you.

Why You’ll Love Working Here:

• AVIXA is a global organization that celebrates diversity of thought, background, demographics, and experience. Learn more about us!
• The AV industry is truly inspiring, changing how people experience the world.
• We’re headquartered in Fairfax, VA but also have a widely distributed team. We recognize that talented people live all over the world.
• Our team likes to have fun and enjoy a good meal, even when we’re not together. We also expect everyone to have a strong opinion on whether a hot dog is a sandwich!
• Our values: Trust, Heart, Courage. No buzzwords here. We take these seriously and live them every day.
• Our people: you will be surrounded by some of the most talented, supportive, smart, and thoughtful leaders and teams.
• It’s not all about work: generous PTO and holiday time off, flexible working hours, option for a Compressed Work Week (i.e., 9/75 work week, or every other Friday off)

This description describes the general duties and responsibilities of the position. It is not a complete list of duties and the employee may be required to take on additional duties and responsibilities as required by the needs of the association.

EEO Policy Statement: “It is the policy of AVIXA to provide equal employment opportunities to all qualified persons, and to recruit, hire, train, promote, and compensate persons in all jobs without regard to age, race, color, age, religion, sex, national origin, disability, sexual orientation, or any other category protected by law.”