24/7 Technical Support Engineer - Incident Response

AtomMatrix

Atom Matrix Innovation LLC in Phoenix, AZ, is seeking a Technical Support Engineer to own 24/7 follow-the-sun incident handling for production traffic and API issues. You’ll read logs, reproduce problems, and coordinate with engineering to drive resolution. You'll work a shift on a rotation that covers nights and weekends, communicate clearly with customers, and turn recurring questions into runbooks and documentation to speed future responses. #J-18808-Ljbffr AtomMatrix

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Vacancy posted 1 day ago

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