Manager, Support Services

Job Title

Oversee the daily operations to all Support Services departments, ensuring efficiency, safety, and productivity across all departments.

Serve as the primary liaison with customers, offering strategic guidance and support to ensure high-quality, cost-effective delivery of products and services for the Support Services departments.

Provide timely and effective communication with internal stakeholders regarding project timelines, cost-saving strategies, and operational recommendations.

Maintain hands-on knowledge of equipment and technology to support team members and streamline operations.

Lead training and development initiatives to ensure staff competency in safe and efficient operational practices.

Assess operational needs and recommend the procurement of equipment, technology, and materials necessary to meet departments objectives.

Implement and oversee a preventive maintenance program to ensure equipment reliability and minimize downtime.

Assist in recruitment efforts, including candidate interviews and hiring recommendations, in collaboration with the Assistant Director.

Manage core human resources functions with the department, including oversight of attendance, punctuality, adherence to policy, and annual performance-related matters.

Monitor and approve timekeeping and attendance records for assigned personnel; serve as acting authority in the absence of the Assistant Director of Support Services.

Support enterprise-wide equipment and service needs, including issue resolution, performance analysis, and on-site assistance as necessary.

Serve in a leadership capacity during the absence of department management, including facilitating meetings, decision-making, and issue resolution.

Execute additional responsibilities and special projects as assigned by senior leadership.

Maintain consistent responsibilities and attendance to support the operational integrity of the Support Services department.

Work with frequent interruptions and maintain emotional control under stress. Work outside and inside; work around machinery with moving parts; work around moving objects or vehicles environments. Repetitive hand motions; prolonged use of computer.

Cypress-Fairbanks Independent School District