Laboratory Assistant

Laboratory Assistant

St. Luke's Health System is currently seeking a dedicated and detail-oriented Laboratory Assistant to join our Laboratory Services team. This position plays a critical role in supporting diagnostic and clinical operations across multiple service areas, including inpatient/outpatient phlebotomy, specimen processing, client services, and histology. The ideal candidate demonstrates professionalism, accuracy, and a commitment to delivering exceptional patient care.

Key Responsibilities

• Perform venipuncture and capillary blood collection procedures, ensuring adherence to safety and quality standards.
• Accurately identify patients and label specimens to maintain specimen integrity and traceability.
• Provide compassionate, patient-centered care, addressing concerns and ensuring a positive experience during the collection process.
• Maintain cleanliness and operational readiness of phlebotomy workstations and equipment.

Specimen Processing

• Receive, verify, and process specimens from both inpatient and outpatient sources in accordance with laboratory protocols.
• Prepare specimens for analysis or transport, ensuring proper handling, storage, and documentation.
• Accurately enter data into the laboratory information system (LIS) and resolve discrepancies in collaboration with clinical teams.
• Monitor specimen quality and maintain chain of custody throughout the processing workflow.

Client Services

• Serve as a knowledgeable resource for providers and clinical staff by responding to inquiries related to laboratory testing and specimen requirements.
• Utilize internal resources and subject matter expertise to ensure accurate and timely information is provided.
• Document interactions and escalate complex or unresolved issues to appropriate personnel in accordance with established protocols.

Histology Support

• Perform pathology slide quality control and ensure accurate and timely distribution to pathologists.
• Package, send, and receive tissue specimens.
• Handle hazardous chemicals and operate sensitive laboratory equipment in compliance with safety protocols.
• Maintain specimen integrity and documentation throughout the processing cycle.

Minimum Qualifications

• High school diploma or equivalent.

Preferred Qualifications

• Completion of an accredited phlebotomy training program or equivalent experience.
• National certification (e.g., ASCP, NHA, NCCT) preferred.
• One (1) year of experience in a clinical or hospital-based laboratory setting.
• Familiarity with electronic health records (EHR) and laboratory information systems (LIS).
• Someone that is looking to grow in the health care field specifically in Lab work.

Core Competencies

• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a fast-paced, multidisciplinary environment.
• Commitment to patient safety, confidentiality, and service excellence.

At St. Luke's, caring for people in the communities we serve is our mission and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke's is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.