Office Manager

Job Description

Job Description

Most people go to work, not many people go to work knowing that what they do every single day makes a real difference in people's lives.

At Chattanooga Family Chiropractic, we believe the body has an extraordinary ability to heal and we get to witness that every day. Families walk in struggling and walk out transformed; children get their health back, and adults rediscover what it feels like to live without pain. This is not a typical healthcare office, and this is not a typical job.

We are looking for one exceptional person to be the doctor's right hand, someone who takes full ownership of clinic operations so that our doctor can focus entirely on patient care and practice growth. This person will be trusted with the full day-to-day responsibility of running this clinic. They will know everything, manage everything, and protect the mission of this practice so it can serve more families and make a greater impact in our community.

If you are the kind of person who is energized by purpose, driven by results, and finds deep fulfillment in building something that matters, we want to meet you.

This is a position that has room for growth, both in benefits and financially (increased pay), based on performance and time. Opportunity for bonuses.

* Pay for this position is negotiable based on the experience level a candidate brings

WHAT YOU WILL OWN

• Full daily clinic operations: scheduling, phone calls and email, patient flow, team coordination, and the patient experience from first call to their wellness-lifetime care
• Clinic standards: ensuring the office environment consistently reflects the quality of care we provide: clean, organized, and welcoming at all times, including leading clinic deep-clean every other week
• Financial oversight: collections, payment plans, care plan management, and end-of-day reconciliation
• Metrics and reporting: weekly and monthly practice statistics, dashboards, and direct reporting to the doctor
• HIPAA compliance, documentation, and operational standards
• Systems management across EHR System, ClickUp, Microsoft, Canva, and Google Drive etc
• Vendor relationships, inventory, and facility management
• SOPs: Building systems refining them, and holding the team and doctor to them

WHO THIS ROLE IS FOR

1. You are a natural leader who does not wait to be told what to do. You walk into a problem and solve it. You see an unanswered email and you handle it. You anticipate what needs to happen before anyone asks.
2. You have worked in a fast-paced (bonus if healthcare) environment and you thrive in that pace.
3. You are equally comfortable building a system from scratch and holding people accountable to it.
4. You are warm and caring with patients and firm and clear with your team.
5. You understand that great operations are what allow great care to happen, and you take that responsibility seriously.
6. You are not looking for a job. You are looking for a place to build something, to grow, and to know that your work genuinely changes lives.

THIS IS NOT THE RIGHT FIT IF

1. You need step-by-step direction and consistent oversight to stay on track
2. You tend to forward problems rather than solve them
3. You become overwhelmed in a busy, high-volume environment
4. You have never led or managed a team
5. You are looking for a slow-paced administrative position

CLINIC HOURS

• Monday: 7:00-11:30am, 2:00-7:00pm
• Tuesday: 1:00-6:00pm
• Wednesday: 7:00-11:30am, 12:30-3:00pm
• Thursday: 12:00-6:30pm
• Friday: 9:30-2:00pm

This is a full-time, in-office position. You will need to be there for the set clinic hours, the remaining ours can be scheduled at your convenience but must be the same every week.

Chattanooga Family Chiropractic is committed to helping families in our community live healthier, more vibrant lives through natural, drug-free chiropractic care .

Drs. Warren Chattanooga Family Chiropractic is a family-centered wellness clinic led by Drs. Nathan and Rebecca Warren, focused on helping individuals and families take ownership of their health through a root-cause, whole-body approach. We combine structural corrective chiropractic care with functional wellness strategies, advanced lab testing, personalized nutrition and supplementation, and hyperbaric oxygen therapy to support healing at the cellular level. Rather than chasing symptoms, we work to restore proper function of the nervous system, optimize hormones, improve gut health, and enhance overall performance, empowering our patients with the education and tools they need to achieve long-term, sustainable health.

Company Description

Drs. Warren Chattanooga Family Chiropractic is a family-centered wellness clinic led by Drs. Nathan and Rebecca Warren, focused on helping individuals and families take ownership of their health through a root-cause, whole-body approach. We combine structural corrective chiropractic care with functional wellness strategies, advanced lab testing, personalized nutrition and supplementation, and hyperbaric oxygen therapy to support healing at the cellular level. Rather than chasing symptoms, we work to restore proper function of the nervous system, optimize hormones, improve gut health, and enhance overall performance, empowering our patients with the education and tools they need to achieve long-term, sustainable health.