People Success Director

About the Role People Success Director – Strategic HR partner for the Technology organization, driving people initiatives that improve performance, engagement, and team effectiveness at scale. Translates business and product priorities into talent, development, and organizational health programs that create lasting impact. What You’ll Do Partner with senior technology leaders to assess organizational health, analyze trends in performance, attrition, and engagement, and translate insights into actionable people strategies. Own and drive complex, cross‑functional people initiatives – including talent assessment, succession planning, retention, compensation planning, and leadership development – from design through delivery across the Technology organization. Advise and coach engineering and tech managers and employees on performance management, career development, and organizational effectiveness, applying sound judgment on sensitive and ambiguous situations. Design and facilitate development programs for people managers and individual contributors in technical roles that build capability and strengthen team performance. Identify opportunities to improve how people work – including where AI and emerging tools can increase efficiency, reduce friction, or improve decision‑making – and bring those ideas to life. Leverage data and analytics to understand workforce trends, measure program effectiveness, and inform senior technology leader decisions. Ensure a seamless employee experience across HR programs and processes, maintaining consistency with Happen Bank policies, systems, and values. Serve as a subject matter expert across HR functional areas, contributing to the evolution of people practices and building new approaches where existing ones fall short. About You 10+ years of HR generalist or HR business partner experience; bachelor’s degree or higher, or equivalent combination of education and experience. Strong ability to shape strategy and design systems, driving outcomes end‑to‑end and proactively identifying risks and opportunities. Excellent judgment in ambiguous, high‑stakes situations with a principled, consistent approach to sensitive people matters. Clear and confident communication at the senior leader level, with the ability to influence, advise, and build trust across diverse stakeholders. Deep knowledge of HR practices and employment law, particularly in organizational design, talent development, or performance management. Experience applying AI to complex work, with attention to data integrity, model limitations, and compliance considerations. Strong collaboration skills, adapting approaches based on feedback and context while maintaining a clear point of view. Nice to Have Experience supporting Technology, Engineering, or Product organizations as an HR business partner. Background in financial services, fintech, or another regulated industry. Experience building or scaling HR programs in a growth‑stage or transforming organization. Familiarity with AI‑powered HR tools and experience incorporating them into workflows with appropriate oversight. Work Location San Francisco, CA or Lehi, UT. Hybrid work model with in‑office attendance required on Tuesdays, Wednesdays, and Thursdays. Remote placement not considered. Compensation Target base salary range: $117,000 – $180,000, determined by experience, education, skills, and location. Total rewards include equity, annual bonus, medical/dental/vision plans, 401(k) match, wellness programs, flexible time off, and up to 16 weeks paid parental leave. Equal Opportunity Employer Happen Bank is an equal‑opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or any other legally protected characteristic. We are committed to providing reasonable accommodations for qualified individuals with disabilities during the application process. #J-18808-Ljbffr LendingClub