Community Manager La Mirage San Antonio, TX

Full-time

Description

Position Overview

Valiant Residential is seeking a Community Manager who is responsible for supervising controlling and planning the day-to-day activities of the apartment community. They are also responsible for the implementation of company policies procedures and programs that will assure a well-managed well-maintained building within established management operating and assuring compliance with all regulatory agencies and investors.

We Are Valiant

With over 37 years of experience Valiant Residential is a next-generation property management leader uniquely attuned to the needs of property owners and residents. We are driven by a Valiant Spiritbold innovative and committed to excellence fostering prosperous partnerships and long-term success. Our team thrives on collaboration integrity and strategic thinking making a meaningful impact in the industry.

Why Work at Valiant

At Valiant Residential we dont just offer jobswe build careers. Consistently ranked as a Top Place to Work we are a leader in the property management industry driven by bold innovative professionals who make an impact.

We believe in rewarding great work with competitive total compensation and time off with comprehensive benefits including free health insurance options and 401(k) matching. Growth isnt just encouragedits expected. With career development opportunities a collaborative culture and a commitment to innovation we empower our employees to thrive.

What Youll Be Doing

• Consistently use successful techniques and company directives to screen hire orient and train new personnel.
• Provide support to staff to encourage teamwork and lead as an example in creating a harmonious environment. Ensure all administrative processes involving personnel are handled on a timely basis (i.e. performance evaluations salary reviews time sheets change of status forms etc.)
• Determine transitions and promotions for on-site personnel.
• File reports regarding any work-related injuries.
• Maintain accurate records of all community transactions and submit on timely basis (i.e. rent rolls delinquency reports move-ins/move-outs accounts payable order office supplies etc.)
• Prepare annual budgets and income projections in a timely and accurate manner. Ensure that all rents and late fees/check charges are collected posted and deposited in a timely manner.
• Review code and approve invoices for payments.
• Make daily bank deposits.
• Ensure the property is rented to the fullest capacity.
• Utilize marketing strategies to secure prospective residents.
• Oversee the consistency and effectiveness of the Assistant Community Manager and Leasing Agent associates use of policies and procedures including priority wait lists phone techniques application verification and notification.
• Ensure leasing practices conform to federal state and local law. Ensure that credit and criminal reports are obtained for all prospective residents and ensure that company policies and standards regarding income and prior rental history are met.
• Prepare process and sign all leases and related forms or supervise others in doing so.
• Collect rents and late charges handle delinquent accounts or supervise others in doing so.
• Aggressively pursue lease renewals. Send notices out at least 45 days before expiration.
• Supervise leasing employees ensuring good closing techniques.
• Handle evictions and landlord liens.
• Maintain all resident files including move-in sheets move-out notices security dispositions and warnings.
• Ensure that residents are provided with a clean safe and well-maintained community.
• Ensure that maintenance requests are handled on an immediate one-call basis if possible and that residents are notified if parts must be ordered causing a delay.
• Maintain the common areas.
• Ensure the availability of make-ready vacant units.
• Oversee risk management and emergency procedures.
• Continually inspect the property and improvements recording deficiencies and taking the necessary action within budget limits.
• Maintain key control coding for all units and areas.
• Handle emergencies. Report accidents and emergency situations to your Regional Community Supervisor immediately and prepare all proper reports. Be available 24 hours/7 days a week unless regional property supervisor has been notified. Monitor parking lot for unauthorized vehicles.
• Review weekly reports for accuracy and completeness.
• Supervise outside contractors working on the property.
• As directed by the Regional Community Supervisor prepare the property for code inspections mortgage inspections and all other inspections.
• Report to the Regional Community Supervisor any violations of company policy by employees.
• Develop and enforce community policies and rules.

Requirements

• The position requires a minimum of 3 years of property management experience.
• Demonstrate the ability to apply logical thinking principles to define problems collect pertinent data establish facts draw valid conclusions and initiate appropriate courses of action.
• Must possess strong verbal and written communication skills in English to effectively interact with team members residents vendors and other stakeholders.
• Bilingual in Spanish is a plus
• Achieve Fair Housing certification before interaction with prospects or residents.
• Competence in personal computer skills keyboard internet search math Microsoft Office Suite including Word Excel and Outlook as well as community software applications.
• Knowledge of OSHA laws and regulations. Ability to work evenings and weekends. Present self in a neat clean and professional manner throughout the workday and/or whenever present in the community. Comply with expectations as demonstrated in the Employee Handbook. Successfully pass a drug test.
• College degree preferred.
• Certified Apartment Manager (CAM)
• Accredited Resident Manager (ARM) preferred

If you have a Valiant Spiritbold driven and ready to make an impactwe want you on our team.

Third-Party Submissions & Staffing Agencies

Valiant Residential does not accept unsolicited resumes or candidate submissions from staffing agencies or third-party recruiters for any posted positions. Any unsolicited resumes received will be considered property of Valiant Residential and no placement fees will be paid. All official recruiting communications from Valiant Residential will come from an @ email address. If you receive outreach from a different email domain claiming to represent us please verify the legitimacy of the communication before responding.

Americans with Disabilities Act (ADA) Accommodation Statement

Valiant Residential is committed to complying with the Americans with Disabilities Act (ADA) and ensuring equal opportunity in employment for qualified persons with disabilities. We provide reasonable accommodations to enable individuals with disabilities to perform essential job functions participate in the hiring process and enjoy the benefits and privileges of employment.

If you require a reasonable accommodation to apply for a position or to perform your job please contact Requests will be reviewed on a case-by-case basis in accordance with applicable laws.

Required Experience:

IC