Medical Office Administrator

Patient Engagement Specialist / Medical Office AssistantIsland Psychiatry is seeking a compassionate, organized professional to join our team as a Patient Engagement Specialist. This role is ideal for someone who enjoys helping people and supporting the day-to-day administrative needs of a busy mental health office. In many cases, you will be the first person patients speak with, helping guide them through scheduling, questions, and communication with the office. Island Psychiatry is a leading outpatient psychiatric practice on Long Island, serving patients across the region with thoughtful, patient-centered care. Our practice operates offices in the Port Jefferson and Huntington areas.Position OverviewServe as a primary contact for patients by phone, email, and textHelp patients navigate scheduling and communication with providersAssist with patient receptionSubmit superbills and assist with insurance documentationRelay patient messages to providers with discretionMaintain accurate records across practice systemsHelp troubleshoot scheduling and operational issuesAssist in maintaining the smooth daily flow of the practiceWhat We're Looking ForExcellent communication and professional phone presenceHighly organized and detail-orientedStrong computer skills and comfort managing multiple software systemsAbility to multitask and problem solve independentlyStudents studying or interested in mental health, psychology, social work, counseling, psychiatry, pre-med, or related fields are especially encouraged to apply.No prior experience is required. This is a great opportunity to gain hands-on experience in a mental health office and work alongside clinicians.Experience in administration and/or healthcare or mental health settings is helpful but not required.Spanish-speaking candidates are a plus.ScheduleBoth Full-Time (30+ hours) and Part-Time (16-20 hours) positions available.Flexible scheduling Monday through SaturdaySome evening availability requiredCompensation$22 per hour to start, increase in compensation to $24 per hour after 90 days and completion of probationary period.Paid Time Off: Full-time employees (30+ hours a week) will receive 1 week of vacation and 1 week of sick annually.Why This Role MattersThis position helps patients feel supported and helps the office stay organized day to day. It's a great fit for someone who wants meaningful experience in a mental health setting.