Client Account Coordinator

Client Account Coordinator REMOTE – U.S. ImpactBio is growing, and we’re looking for a highly organized, proactive, and client-focused Client Account Coordinator to join our team. In this role, you’ll work closely with the Program Leads to support client programs, coordinate cross-functional activities, and help ensure an exceptional experience for both clients and internal stakeholders. This is a great opportunity for someone who thrives in a fast-paced environment, enjoys managing multiple priorities, and wants to grow within a dynamic life sciences organization. In This Role, You Will: Work closely with the Program Leads to support day-to-day client account management and program execution Maintain and manage program rosters, including tracking headcount, territory assignments, onboarding/offboarding status, and organizational updates Serve as a key point of contact for client communications and ongoing support Coordinate client deliverables and ensure timely follow-up on action items Partner with internal teams including recruiting, operations, training, and leadership to support client needs Maintain accurate records, reporting, and documentation across internal systems Monitor account activity and proactively identify and resolve issues Prepare client reports, meeting materials, status updates, and presentations Support onboarding, scheduling, project coordination, and operational initiatives Help ensure a high level of client satisfaction through responsiveness and attention to detail Assist with special projects and additional responsibilities as needed Qualifications & Skills Bachelor’s degree or equivalent experience required Prior experience in account coordination, client services, customer support, project coordination, or related field preferred Strong written, verbal, and interpersonal communication skills Excellent organizational skills with the ability to manage multiple priorities simultaneously Strong attention to detail and problem-solving abilities Proficiency in Microsoft Office Suite and CRM systems Ability to work independently while collaborating effectively across teams Professionalism, adaptability, and a customer-service mindset Ability to thrive in a fast-paced, evolving environment Strong time management and follow-through skills What We Offer Competitive compensation Comprehensive benefits package including medical, dental, vision, and paid time off Remote work environment with flexibility A collaborative culture where your contributions make a visible impact Opportunity for professional growth and advancement Exposure to a diverse portfolio of life sciences and healthcare clients The opportunity to be part of a high-performing and rapidly growing organization About ImpactBio At ImpactBio, we launch and scale teams differently—and it shows. We partner with leading life sciences organizations to build flexible, high-performing commercial solutions that drive results. Our team is passionate about supporting clients, employees, healthcare providers, and patients alike. If you’re looking to grow your career with a company that values collaboration, accountability, and innovation, we’d love to hear from you. Apply Now: Job Openings - ImpactBio ImpactBio is an Equal Opportunity Employer (M/F/V/D). We appreciate your interest in ImpactBio; however, only qualified candidates will be contacted.