Automotive Service Advisor Matt Bowers Ford Metairie, Louisiana

Automotive Service Advisor Matt Bowers Ford , Metairie, Louisiana Matt Bowers Ford in Metairie is looking for a high-energy, performance-driven Service Advisor to take control of the service drive and deliver an elite customer experience. This is not a passive role. We are looking for someone who can manage the lane, build trust, increase RO averages, and keep workflow moving efficiently from write-up to delivery. If you thrive in a fast-paced environment, know how to sell maintenance properly, and can communicate confidently with both customers and technicians - this is your opportunity. Responsibilities Greet customers promptly and professionally upon arrival Act as the primary liaison between customers and service technicians Accurately document customer concerns and repair descriptions Consult with technicians regarding repair needs and cost‑effective alternatives Provide clear estimates and realistic timelines Sell maintenance and recommended services with integrity Schedule appointments and manage daily workflow Communicate repair updates and vehicle pick-up times Explain warranty coverage and service protections Ensure all services and costs are clearly explained before delivery Process payments and close repair orders properly Maintain strong CSI and repeat business relationships Coordinate parts ordering to ensure availability Requirements Previous Service Advisor experience preferred Strong understanding of automotive systems and repair processes Proven ability to increase gross and manage multiple repair orders Strong communication and interpersonal skills Experience with dealership management software Organized, proactive, and results‑oriented mindset Valid driver's license What We Offer Aggressive pay plan with strong earning potential Performance‑based bonuses Full benefits package Growth opportunities within Matt Bowers Automotive Group Fast‑paced, competitive work environment If you're ready to dominate the service lane and grow your career with one of the strongest Ford stores in Louisiana, apply today. Confidential interviews available. #J-18808-Ljbffr National Automotive Training Academy