Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

APAC Remote Customer Support Manager

Cloudbeds

New York, NY
  • Remote job

Cloudbeds is seeking a Customer Support Manager for APAC to lead a remote team of Customer Support Leads, coaching and developing talent, and owning escalation processes. You’ll use your hotel operations background to understand business impact and drive urgent resolutions, while shaping metrics like CSAT and NPS. Leverage AI tools and collaborate with Product, Engineering, and CS leadership to improve outcomes. #J-18808-Ljbffr Cloudbeds

Vacancy posted 11 hours ago
Similar jobs that could be interesting for youBased on the APAC Remote Customer Support Manager in New York, NY vacancy
  •  ...for a Partner Success Manager to join the Xsolla Partner...  ...% business development support — created to close a...  ...trust matter more than a remote pitch. Full ownership...  ...sits with the Core China/APAC Team; this role isn't...  ...Skills ~3+ years in a customer success, account management... 
    Remote work
    Full time
    Work at office
    Local area

    Xsolla

    China
    14 days ago
  •  ...over 160 Xapiens that work remotely from 50+ countries around...  ...Position overview The Customer Success Team Lead (APAC) is pivotal in ensuring the...  ...seamless delivery of customer support services, aligning with...  .... Approve and manage schedule changes, including... 
    Remote work
    Full time
    Flexible hours

    Xapo

    Remote
    12 days ago
  •  ...unlocks the true potential of the customer experience, turning every...  ...largest F1000 companies in APAC, working on big strategic deals...  ...while building and managing relationships with key decision...  ...people-first benefits package to support you at work and in life:... 
    Remote work
    Full time
    Flexible hours

    Cresta

    Remote
    26 days ago
  • UpGuard is seeking a Director of Customer Success to lead the APAC CS team from a remote location. You will drive customer strategy, onboarding, and ongoing success for strategic accounts across the region, partnering with sales and product to maximize value and retention... 
    Remote job

    Remote Jobs

    New York, NY
    5 days ago
  •  ...Customer Success Manager This role is a remote role to be based in Thailand. Join Triptease — a high-growth SaaS company reshaping the future of hotel...  ...next step, own relationships, and grow fast with a supportive team around them. What you'll do: Own your... 
    Remote work
    Long term contract

    Triptease

    United States
    4 days ago
  •  ...region. The primary job duty is to sell software/solutions to prospective and existing customers. This leader must collaborate closely with Seeq's industry experts, Customer Success Managers, Analytics Engineers, Enablement, Partner ecosystem, and the broader Sales... 
    Remote work

    Seeq Corporation

    United States
    1 day ago
  •  ...Leading a subset of the Customer Support frontline team, the full-time Manager, Customer Support will oversee day-to-day queue health, SLA performance, escalations, and coaching while working remotely. Key Responsibilities Manage day-to-day operations of the Customer... 
    Remote work
    Full time

    Virtual Vocations Inc

    United States
    11 hours ago
  •  ...reimagining of how the world manages cyber risk. We...  ...for a Director of Customer Success to join our high...  ...to manage and lead the APAC Customer Success team....  ...training, implementation, support, hiring, capacity plans...  ...carer’s leave Fully remote working environment:... 
    Remote job
    Full time
    Work from home

    UpGuard

    Remote
    6 hours ago
  •  ...Back to jobs Headhunting Services Manager (APAC) APAC (Remote) Apply About Remote People At Remote People...  .... - Identify opportunities to support Chinese companies expanding into other...  ...management platform that allows our customers to hire the best talent in minutes, without... 
    Remote work
    Full time

    Remotepeople

    Remote
    18 days ago
  •  ...Account Executive to help grow our customer base of developer-first...  ...open source tools. You’ll manage full-cycle sales, partner...  ...What We Offer Fully Remote We hire globally. We believe...  ...conferences, or anything that supports your growth. About the... 
    Remote work
    Full time
    Flexible hours

    Supabase

    Remote
    17 days ago
  • $130k - $300k

     .../one-million-developers . We're a small, remote-first team. We take ownership seriously,...  ...strategic deals with enterprise and high-growth customers. You’ll focus on acquiring and closing...  ...deal sizes. You’ll be expected to manage a robust pipeline and to demonstrate accuracy... 
    Remote work
    Base plus commission
    Full time
    Contract work
    Local area

    Runpod

    Remote
    20 days ago
  • $20 - $35 per hour

     ...Customer Support Manager Wonder Works is one of the most respected Development and Construction firms in the Tri-State area that have earned its reputation by building with integrity and quality since 1987. The construction process is broken up into three distinct... 
    Remote work
    Hourly pay
    For contractors

    Wonder Works Construction Corp.

    Fort Pierce, FL
    5 days ago
  • $101.4k - $159.38k

     ...performing teams that deliver exceptional customer experience and drive sales success?...  ...improve lives.As our new Front Line Manager/Customer Support Manager, you'll be leading and developing...  ...work model (3 days in office, 2 days remote) and will be based out of our... 
    Remote work
    Work at office
    Local area
    Work from home
    Visa sponsorship
    Work visa
    Flexible hours

    GRUNDFOS

    Brookshire, TX
    1 day ago
  •  ...Manager Of Support Services Harris Recording Solutions (HRS), a leading provider of software solutions for county government and official...  ...ensure we consistently deliver exceptional service to our customers. The Manager of Support Services will be responsible for... 
    Remote work

    SmartCOP

    United States
    11 hours ago
  •  ...DealerOn is seeking a Manager of Customer Support to lead a remote team delivering advanced technical support to automotive dealers and OEMs. You will mentor staff, drive data-driven process changes, and align customer outcomes with business goals. The role emphasizes... 
    Remote work

    DealerOn

    United States
    2 days ago
  • $116k - $181k

     ...Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans...  .... With a global workforce, we're remote-first and grounded in a simple...  ...Cribl is seeking a Technical Support Manager to be a part of a specialized... 
    Remote work
    Temporary work

    Cribl

    United States
    4 days ago
  •  ...Customer Support Manager Schneider Geospatial is a leading PE-backed GovTech SaaS company transforming how governments serve their communities. Our GIS-based GovTech solutions power over 1,000 local governments across 34 states, reaching more than 32 million citizens... 
    Remote work
    Work at office
    Local area

    Schneider Geospatial

    United States
    11 hours ago
  •  ...Customer Support Manager Location: Remote Reports To: VP of Operations, BEC Legal Systems Travel: Estimated 5-10%: periodic visits to the Cincinnati office, occasional client sites, and industry conferences (e.g., ILTACON) About BEC Legal Systems BEC Legal Systems has... 
    Remote work
    Work at office

    BEC Legal Systems

    Cincinnati, OH
    2 days ago
  •  ...Building and leading the Tier 3 support team, the full-time Customer Support Operations Manager will design the team structure, manage escalations and complaints, and implement operational standards in a remote environment. Key responsibilities Design and establish the... 
    Remote work
    Full time

    Virtual Vocations Inc

    United States
    3 days ago
  •  ...Customer Success Manager Exely is a global IT company specialising in online solutions and websites for hotel industry...  ...delivering exceptional customer service and support. Our distributed team works from 20 countries in APAC and EMEA regions and speaks 35+ languages... 
    Remote work

    Exely

    United States
    1 day ago
  • $110k

     ...Position: Customer Support Manager, AI-First Compensation: USD $110,000 per annum + up to 10% Performance Bonus Total Annual Package: Up to USD $125,800 Location: Remote Role Overview Puffy is the Top 5 Mattress Brand in the USA with over $1 Billion... 
    Remote work
    Home office

    Puffy

    Florida, NY
    3 days ago
  •  ...engineering innovation and IoT. Our customers include the world's leading...  ...hiring a Customer Success - Team Manager. To support Canonical's growth, we are expanding...  ...opportunities are available in the APAC and AMER regions and are remote positions. The role entails:... 
    Remote work
    Work at office
    Local area
    Work from home
    Worldwide
    Flexible hours

    Canonical

    Chicago, IL
    a month ago
  •  ...global operational standards and scaling elite customer support? Etsy is hiring a Customer Support Partner Enablement Manager to join our Outsourced Services team. In this...  ...team members to come in once or twice per week. Remote candidates outside commutable distance may be... 
    Remote work
    Full time
    Work at office
    Local area
    Visa sponsorship

    Etsy

    Brooklyn, NY
    4 days ago
  •  ...We are seeking a Customer Support Manager to lead our global support team and ensure exceptional service for all customers. The ideal candidate...  ...salary and performance-based bonuses. ~ Fully remote role with flexible working hours. ~ Learning and development... 
    Remote work
    Full time
    Flexible hours

    DecentraJobs

    Remote
    14 days ago
  •  ...clients. With 14 wholly owned offices across the US, Europe and APAC, and our Global Talent Hubs in emerging markets, you can build a...  ...role We're looking for a highly capable and strategic Account Manager to lead client relationships and drive the execution of... 
    Remote work

    Gravity Global

    United States
    1 day ago
  •  ...Hostaway is expanding into APAC and seeking a high-impact Account Executive to drive growth within the ANZ region. This fully remote role requires the candidate to be within Australia...  ...with the team, peers and internal customers. You will own the full sales cycle, build... 
    Remote work

    Hostaway

    New York, NY
    11 hours ago
  • $80k

     ...blend four key strengths: competitive drive, customer‑empathy, flexibility and strategic...  ...right candidate will proactively build and manage their pipeline to exceed their monthly, quarterly...  ...to work US business hours in addition to APAC & European hours as needed ~ Fluency in... 
    Remote work
    Flexible hours

    Invisible Technologies Inc. Defunct

    United States
    3 days ago
  •  ...categories. We’re committed to delighting our customers—collectors, consigners, and enthusiasts...  ...at scale. Summary The Customer Support Manager is a hands-on leadership and systems-...  ...the on-site team in Algona, WA, and remote customer support employees. This role... 
    Remote work
    Contract work
    Work at office
    Local area
    Monday to Friday
    Shift work

    Check Out My LLC

    Auburn, WA
    3 days ago
  •  ...Sales Development Manager At ePS Packaging, we're...  ...success grows when our customers thrive. eProductivity...  ...report to the VP, EMEA / APAC Manage all full-...  ...Software sales and technical support. Communicate...  ...independently and manage a remote/territory-based sales process... 
    Remote work

    eProductivity Software

    United States
    11 hours ago
  •  ...our success and how we give our customers the freedom to do more of what...  ...charity days allocated to support a cause that matters to you....  ...and outbound prospecting. Manage your own sales pipeline, working...  ...sectors across Europe, USA and APAC, giving every employee the freedom... 
    Remote work
    Work at office

    The Access Group

    United States
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to APAC Remote Customer Support Manager. Be the first to apply!