General Manager - Wellness Studio

Job Description

Job Description

About the job:

Role Description We built it. You Grow it!

The General Manager is a full-time, on-site leadership role based at the Degree Wellness® studio in West Bloomfield, MI. This role oversees daily studio operations, including scheduling, service delivery, inventory management, and facility upkeep to ensure a safe, clean, and welcoming environment. The General Manager leads, trains, and coaches studio team members, sets performance expectations, and fosters a culture of exceptional guest service and accountability.

During the first several months in this role, the key focus will be on Membership Growth. There is a separate growth based compensation package. This growth will be achieved by B2B partnerships, grass roots events, immediate follow up to leads, and finding other creative ways to bring our new brand to the attention of wellness loving potential members.

After this initial growth drive, the candidate will transition into the Day-to-day responsibilities including monitoring key performance metrics, managing budgets, driving membership and retail sales, and executing local marketing and community outreach initiatives. The General Manager also handles guest inquiries and escalations, ensures adherence to safety and compliance standards, and collaborates with corporate leadership on operational improvements and growth strategies.

Qualifications

• Strong experience in B2B relations, Sales, membership growth, and basic marketing skills, including community outreach and event coordination - Required examples
• Demonstrated skills in team leadership, staff coaching, and performance management.
• Experience with operations management, scheduling, and inventory control in a retail, wellness, or hospitality environment.
• Strong customer service, conflict resolution, and relationship-building abilities.
• Comfort with technology, point-of-sale systems, and basic data analysis for tracking KPIs and financial performance.
• Excellent written and verbal communication skills, with strong organization and time-management capabilities.
• Background or interest in health, wellness, fitness, or spa services; prior experience in a wellness studio is a plus.
• Ability to work on-site, as well as lead offsite tabling & other events, including evenings and weekends as needed, and to meet physical demands of a studio environment.
• High school diploma or equivalent required; associate or bachelor’s degree in business, hospitality, or related field preferred.

Compensation

• We offer competitive Pay, Membership Growth Bonus plan, free services for you plus 1
• Not eligible for relocation

Degree Wellness® is a premier self-care destination focused on empowering individuals to feel, look, and be their best selves. The company offers innovative, science-backed solutions that use heat, cold, light, and advanced nutrients to support physical and mental well-being. In state-of-the-art retail studios, guests can access a wide range of services, including Cryotherapy, Infrared Sauna, Red Light Therapy, Cold Plunge, Contrast Therapy, IV Drips, Nutrient Shots, NAD+ anti-aging treatments, and more. By providing these services under one roof, Degree Wellness® enables a holistic approach to longevity, energy, recovery, stress relief, immunity, detoxification, metabolism, and skin health. The team is driven by a mission to help communities live happier, healthier lives through sustainable self-care habits.

Company Description

Degree Wellness® is a premier self-care destination focused on empowering individuals to feel, look, and be their best selves. The company offers innovative, science-backed solutions that use heat, cold, light, and advanced nutrients to support physical and mental well-being. In state-of-the-art retail studios, guests can access a wide range of services, including Cryotherapy, Infrared Sauna, Red Light Therapy, Cold Plunge, Contrast Therapy, IV Drips, Nutrient Shots, NAD+ anti-aging treatments, and more. By providing these services under one roof, Degree Wellness® enables a holistic approach to longevity, energy, recovery, stress relief, immunity, detoxification, metabolism, and skin health. The team is driven by a mission to help communities live happier, healthier lives through sustainable self-care habits.