Business Development Associate - DMC, Adult Central/Sinai Grace /others

Business Development Associate

A Business Development Associate is responsible for network development. In accordance with enterprise and local strategic priorities, this role will establish and foster outreach efforts with post-acute care, primary care, and/or non-Tenet acute care facilities that will support the growth and development of the Tenet network. Depending on market needs and leadership direction, this role entails the education of physicians, medical directors, administrators, nurse practitioners, practice managers, and/or schedulers from post-acute care facilities, primary care offices, and/or non-Tenet acute care facilities on our portfolio of hospital services. The objective is to increase the selection of our services by primary care offices, post-acute care facilities, and/or non-Tenet acute care facilities. All work, to be done in accordance with the Company's Standards of Conduct and policies and procedures, particularly those involving referral source arrangements.

Primary Desired Outcome - Increase the selection of hospital services by providers via post-acute care facilities, the primary care setting and non-Tenet acute care facilities

Primary Target Audience - Providers who do not have a working relationship with Tenet, as well as those that utilize Tenet for a portion of their services, sourced from primary care, post-acute care, and non-Tenet acute care facilities

Responsibilities

Primary Job Duties and Responsibilities

• Responsible for planning and conducting in-person visits, predominantly focused on key stakeholders across community-based physician groups, post-acute care facilities, and/or non-Tenet acute care facilities throughout the defined market service area, in an effort to increase selection of hospital/market services. This role will receive ongoing guidance from Business Development leadership on providers of focus and productivity expectations.
• Evaluate and interpret current physician referral patterns and trends for market facilities' service lines, ensuring understanding of market dynamics.
• Research portfolio of assigned providers to understand the decision making behind hospital selection. This information should inform provider engagement.
• Conduct face-to-face sales meetings with clients ensuring through understanding of the service line attributes, processes and outcomes to consumers.
• Complete follow-up meetings to ensure internal and external obstacles to growth and retention are identified and minimized.
• Communicate feedback from clients and partner with the appropriate market/hospital resources to resolve issues to better serve our patients and provider partners.
• Prepare and present sales reports, identifying trends, lessons learned, opportunities and areas for improvement to achieve market goals.
• Continuously modify and execute business development tactics to ensure optimal business outcomes, based on feedback from clients and facility leaders.
• Maintain latest knowledge of the health system, hospital and provider landscape, relevant to your specialization, in your defined market service area.
• Document all client engagement in a timely manner on a daily basis in the defined CRM tool, including outcomes and required follow-up.
• Support the implementation of key initiatives that require relevant network development, as directed by the Group Vice President and/or CSO.
• Perform all duties with consistently high ethical standards and strict adherence to company policies and procedures.

Qualifications

Education, Experience, and Other Requirements

Minimum Education

• Associate's degree or equivalent experience required; high school diploma/GED required; bachelor's degree strongly preferred

Experience

• At least 3 years of experience in a field related to health system physician relations, pharmaceuticals, or medical devices

Other Requirements

• Exhibited success in a marketing/sales role
• Possess and demonstrate excellent organizational, interpersonal, facilitation, and communication skills
• Capacity to work independently with minimal supervision
• Ability to travel in market
  • Selected candidate will be required to pass a Motor Vehicle Records check

About Us

We are a community built on care. Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and healing. Your community is our community. Our Story We started out as a small operation in California. In May 1969, we acquired four hospitals, some additional care facilities and real estate for the future development of hospitals. Over the years, we've grown tremendously in size, scope and capability, building a home in new markets over time, and curating those homes to provide a compassionate environment for those entrusting us with their care. We have a rich history at Tenet. There are so many stories of compassionate care; so many "firsts" in terms of medical innovation; so many examples of enhancing healthcare delivery and shaping a business that is truly centered around patients and community need. Tenet and our predecessors have enabled us to touch many different elements of healthcare and make a difference in the lives of others. Our Impact Today Today, we are leading health system and services platform that continues to evolve in lockstep with community need. Tenet's operations include three businesses - our hospitals and physicians, USPI and Conifer Health Solutions. Our impact spreads far and deep with 65 hospitals and approximately 510 outpatient centers and additional sites of care. We are differentiated by our top notch medical specialists and service lines that are tailored within each community we serve. The work Conifer is doing will help provide the foundation for better health for clients across the country, through the delivery of healthcare-focused revenue cycle management and value-based care solutions. Together as an enterprise, we work to save lives and can accept nothing less than excellence from ourselves in service of our patients and their families, every day.

About the Team

Careers at Tenet At Tenet Healthcare, the heart of what we do centers on caring with compassion, which ultimately creates a bond between our caregivers and patients. Everyone contributes to these moments, whether providing care directly or supporting those who do. As an organization, we provide employees with resources, tools and support to serve our patients and customers in the best way possible. We also take care of one another, helping team members further develop their career pathways and maximize their potential.

Job Info

• Job Identification View phone number on click.appcast.io
• Job Category Corporate/Corp Support
• Degree Level High School Diploma/GED (11 years)
• Job Schedule Full time
• Job Shift Day
• Locations Detroit Receiving Hospital (Hybrid)
• Assignment Category Full Time