Technical Business Analyst (Remote)
Bizowie
Job Description Job Description Bizowie is seeking a full-time, Technical Business Analyst to expand the operations team working on our Bizowie Cloud ERP™ platform.
Bizowie is a growing, Pittsburgh-based provider of cloud-based Enterprise Resource Planning (ERP) solutions for mid-market manufacturers, distributors, and online retailers. Our solutions empower our customers to automate tedious business processes, improve employee productivity, and make faster business decisions through real-time insights into financial and operational activities.
Job responsibilities include:
Develop a deep understanding of the Bizowie Cloud ERP product and customers' diverse business needs and requirements
Demonstrate product knowledge by completing complex and varying project work
Diagnose, research and analyze customer issues and requests
Stay current on new system releases and functionality
Create product specifications that serve as a blueprint for the development team to build out new features or functionality
Design, document and execute test plans and procedures to ensure that all aspects of the software are thoroughly tested before deployment
Demonstrate ability to document customer facing materials for new features and functionality
Showcase abilities to collect, document and execute on customer's complex business requirements as it relates to implementing our ERP
Qualifications:
2+ years experience in an analytical role
Self-starter with the ability and willingness to learn complex products and business processes
Exceptional critical thinking skills
Excellent time management and project planning skills
Proven ability to execute on assigned tasks with 100% on time completion score
Highly technically adept, experienced with web applications
Excellent verbal and written English communication
Experience with accounting concepts, manufacturing/distribution is a plus
Forward thinker who consistently works to streamline and better orchestrate process
Location: Remote, US
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