Low Voltage Field Service Technician

FIRMAMENT SOLUTIONS Low Voltage Field Service Technician Contract-to-Hire | Scalable Career Path ABOUT FIRMAMENT SOLUTIONS Firmament Solutions is a national IT and low-voltage infrastructure execution company. We partner with Tier-1 integrators, general contractors, and enterprise service providers to deliver reliable physical and logical infrastructure services across urban, rural, and multi-site environments. We specialize in: Structured Cabling Fiber CCTV Security & Alarm Systems Access Control Fire Alarm & Life Safety Systems Our technicians are not temporary labor. They are the backbone of our execution platform . POSITION OVERVIEW Firmament Solutions is seeking Low Voltage Field Service Technicians for a contract-to-hire pathway that leads to full-time W2 employment for qualified candidates. Technicians must be able to: Work independently Follow standardized systems Communicate clearly Own work from arrival through documentation and closeout This role is ideal for technicians who want long-term growth , not short-term gigs. CONTRACT-TO-HIRE PATHWAY (IMPORTANT) All technicians begin in a conditional contract status . To convert to full-time W2 employment, technicians must: Successfully complete 120 service jobs An 8-hour service day counts as 4 service jobs Meet performance standards for: On-time arrival Documentation quality Communication responsiveness SLA compliance Most technicians complete this phase in 2–3 months . CORE RESPONSIBILITIES Technicians are responsible for full lifecycle execution , including: Field Execution Review work orders and project specifications Install, maintain, repair, and upgrade: Structured cabling (Cat5e, Cat6, Cat6a, Cat7) Fiber cabling and terminations CCTV systems and NVRs Access control systems Intrusion and fire alarm systems Build cable pathways (J-hooks, ladder rack, cable tray) Terminate and label workstation outlets Troubleshoot voice, data, fiber, and network equipment Access network equipment using SSH / PuTTY when required Documentation (NON-NEGOTIABLE) Complete daily job notes Upload required before/after photos Maintain service history and progress reports Accurately record time, materials, and vehicle inspections Close work orders in accordance with Firmament standards Communication Communicate professionally with on-site contacts Maintain real-time updates via company systems Escalate issues early and clearly EXPERIENCE REQUIREMENTS Required CCTV: 3+ years Structured Cabling: 3+ years Low Voltage Field Service: 3+ years Valid Driver’s License Reliable personal vehicle (required for this role) Preferred Access Control / Alarm Systems: 2+ years Fire Alarm: 3+ years Fiber cabling and termination experience Familiarity with national building codes and standards Experience with scissor or boom lifts PHYSICAL & SCHEDULING REQUIREMENTS Ability to lift 50 lbs Ability to climb a 12-ft ladder Willingness to travel, including overnight assignments Availability for nights, weekends, and overtime as required On-the-road field position COMPENSATION Hourly Pay: $26.00 – $35.00 (based on experience) Expected Hours: 32–50 per week Overtime eligible Bonus opportunities BENEFITS (W2 STATUS) After successful conversion to full-time employment: Health, Dental, Vision Insurance Life Insurance Short-Term & Long-Term Disability 401(k) Paid Time Off Fuel & mileage reimbursement Vehicle maintenance cost sharing Company-paid industry certifications (1 year tenure, 3-year commitment) CULTURE & EXPECTATIONS Firmament Solutions operates on these core values: Responsiveness – Clear, timely communication is mandatory Trust – Built through consistency and follow-through Ownership – We own the process and the outcome Honesty – Mistakes are communicated early and corrected Technical skill gets you in the door. Professionalism and execution keep you here. #J-18808-Ljbffr Firmament Solutions