Security Officer (Full Time)

Responsibilities Participates in all casino security operations including gaming and non-gaming aspects. Acts as the representative of the Security Director in relations with guests and other team members. Motivates, guides, and supports team members in the proper discharge of their duties. Ensures all team members adhere to company policies as delineated in the Team Member Handbook. Assures highest standards of guest service are met at all times. Remains aware of all aspects of casino operations and attentive to any area that might need intervention or assistance. In coordination with the Security Supervisor, responds to, and resolves, any guest issues including violations of law or regulation. In coordination with the Security Supervisor, responds to, and resolves, any guest issues relating to any failure or any perceived failure to deliver premium customer service. In coordination with the Security Supervisor, provides or arranges for assistance to any team member in any department who may need it. Remains knowledgeable about all company marketing and promotional efforts and communicates the pertinent information to guests. Enthusiastically interacts with guests to enhance their experience. Education High School or better. Licenses & Certifications CO Support License Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr