The Onyx Group - Billing Admin Specialist

The Onyx Group - Billing Admin Specialist 124 Verdae Blvd, Greenville, SC 29607, USA Job Description Posted Friday, February 27, 2026 at 5:00 AM Job Title: Revenue Cycle Specialist Supervised by: Coordinator, Billing Location: Bonaventure Office - Greenville, SC Weekly Hours: Full-time /Hourly Position Summary The Revenue Cycle Specialist is responsible for supporting multiple functions within the revenue cycle, including but not limited to newborn account processing, self-pay account management, and insurance verification. This role ensures timely and accurate reimbursement while delivering exceptional service to patients, payers, and internal stakeholders. This position requires adaptability, cross-functional collaboration, and the ability to manage evolving workflows as the organization transitions from eClinicalWorks (eCW) to Epic. Key Responsibilities Manage patient accounts to ensure accurate registration, insurance linkage, and timely claim submission Work self-pay accounts, including balance review, payment arrangements, account resolution, and appropriate adjustments Perform comprehensive insurance verification (eligibility, benefits, authorization requirements, coordination of benefits) Ensure claims are accurate prior to submission and meet payer requirements Review and resolve claim edits and rejections as assigned Document account activity thoroughly and accurately within the practice management system Educate patients on insurance coverage, financial responsibility, and payment options Support payment plan setup in accordance with organizational guidelines Maintain compliance with federal and state regulations related to patient billing Actively participate in workflow redesign as the organization transitions from eCW to Epic Complete required training and demonstrate competency in Epic revenue cycle modules Provide feedback on system build, workflow efficiency, and operational gaps Adapt to evolving job responsibilities and support cross-training initiatives Maintain HIPAA compliance and safeguard protected health information Follow established policies, procedures, and revenue cycle best practices Meet productivity, quality, and performance benchmarks Qualifications Education & Experience High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred 2+ years of experience in healthcare revenue cycle, patient accounting, or medical billing preferred Experience working newborn accounts, self-pay balances, and insurance verification strongly preferred Experience with eClinicalWorks ( eCW ) or EPIC is preferred Knowledge & Skills Strong understanding of insurance eligibility, benefits, and payer guidelines Knowledge of claim submission processes Ability to work in a fast-paced, evolving environment Strong attention to detail and organizational skills Excellent written and verbal communication skills Ability to manage multiple priorities and adapt to change Work Environment & Physical Requirements Ability to sit at a computer terminal for long periods of time. Ability to be physically in attendance at workstation at designated company office location during normal business hours designated for this position. Ability to travel up to 10% of the time. Ability to lift up to 20 lbs. The Onyx Group is an Equal Opportunity Employer 124 Verdae Blvd, Greenville, SC 29607, USA #J-18808-Ljbffr The Onyx Group