Customer Service Representative

LocationRichmond, United States# Customer Service Representative at Max Motors DealershipsLocationRichmond, United StatesSalary£40000 - £119998 /yearJob TypeFull-timeDate PostedMarch 23rd, 2026Apply Now### OverviewWe are seeking a dedicated individual to join our team at Max Motors Dealerships as a customer service representative. In this capacity, you will be the first point of contact for our valued customers, providing them with exceptional service and support throughout their automotive needs.### Key Responsibilities* Assist customers with inquiries regarding vehicles, services, and dealership policies.* Manage customer complaints and provide appropriate solutions in a timely manner.* Coordinate with various dealership departments to ensure customer satisfaction.* Maintain customer records and update information as needed.* Provide informative responses regarding vehicle features, financing options, and service schedules.### Requirements* Proven experience in customer service or a related field.* Strong communication and interpersonal skills.* Ability to work in a fast-paced environment and handle multiple tasks effectively.* Basic knowledge of automotive products and services is preferred.* Proficient in Microsoft Office Suite and customer relationship management (CRM) software.### Nice to have* Experience in the automotive industry.* Fluency in additional languages.* Strong problem-solving skills and a customer-focused mindset. #J-18808-Ljbffr Max Motors Auto Group