Project Coordinator

Job Description

Job Description

Position Overview

The Watermark Group is focused on implementing the future of print solutions and brand compliance. We are looking for a self-motivated, career-oriented Project Coordinator who takes ownership, thrives in a fast-paced environment, and can confidently manage projects with minimal supervision.

This is a hands-on role where you will work closely with our Sales team, clients, vendors, and internal production departments to manage a wide variety of commercial print, direct mail, promotional, and fulfillment projects from start to finish.

The right person for this position does not wait to be told what to do. You see what needs to be done, ask the right questions, identify the next step, and take action. You are comfortable making decisions within your role, communicating when something needs attention, and following a project through to completion.

Approximately 90% of our clients are business organizations, so professionalism, responsiveness, organization, and strong communication are essential. We are willing to train someone with the right personality, aptitude, work ethic, and attitude—but we are looking for someone who wants to learn, grow, and ultimately own their responsibilities.

What You’ll Be Responsible For:

Take Ownership & Initiative

• Take ownership of assigned projects and drive them forward with minimal supervision.
• Look ahead and identify what needs to happen next rather than waiting for direction.
• Ask thoughtful, clarifying questions when information is incomplete or unclear.
• Proactively identify potential issues, delays, or missing information and address them before they become problems.
• Follow through on commitments and ensure tasks are completed from start to finish.
• Know when to make a decision independently and when to escalate an issue.

Manage Multiple Projects

• Coordinate multiple projects simultaneously.
• Prioritize competing deadlines and adjust priorities as project needs change.
• Maintain accurate project details, timelines, specifications, and client requirements.
• Ensure projects move efficiently between Sales, Project Management, Production, Mailing, Fulfillment, and other departments.
• Track projects through completion and communicate status updates as needed.

Be Solutions-Focused

• Approach challenges by looking for solutions rather than simply identifying problems.
• Work collaboratively with Sales, Production, vendors, and clients to resolve issues.
• Take responsibility for finding answers and moving projects forward.
• Anticipate client and internal team needs whenever possible.

Communicate Professionally

• Communicate clearly and professionally with clients, sales representatives, vendors, and internal teams.
• Demonstrate strong active listening skills and accurately interpret verbal and written instructions.
• Ask questions when needed rather than making assumptions.
• Provide timely updates when deadlines, specifications, or project requirements change.
• Build professional relationships based on responsiveness, reliability, and trust.

Manage Time & Accountability

• Meet internal and client deadlines consistently.
• Organize your day and manage your workload without requiring constant direction.
• Maintain a high level of accuracy while working efficiently.
• Take responsibility for mistakes, communicate them promptly, and work toward a solution.

What We’re Looking For

• Self-starter who takes initiative and requires minimal day-to-day supervision.
• Strong organizational and time-management skills.
• Ability to manage multiple priorities without losing attention to detail.
• Excellent written and verbal communication skills.
• Strong problem-solving and critical-thinking abilities.
• Ability to learn new systems, processes, and industry terminology quickly.
• Comfortable asking questions, seeking information, and taking action.
• Reliable, accountable, and committed to following through.
• Comfortable working in a fast-paced, deadline-driven environment.
• Professional and respectful approach when working with clients and coworkers.
• Desire to grow within the company and take on increasing levels of responsibility.

Job Requirements

• High school diploma or equivalent.
• Strong written and verbal communication skills.
• Computer proficient; experience with Microsoft Office and Mac environments.
• Ability to learn and work within multiple software systems.
• Impeccable attendance and punctuality are required.
• Comfortable working within established productivity, quality, and deadline standards.
• Reliable transportation.
• Ability to work effectively in a team environment while also working independently.
• Must be able to comply with safety and quality requirements within a manufacturing environment.

The Type of Person Who Will Succeed Here

This position is a great fit for someone who can be given a project and run with it.

You don't need every answer on day one—we can teach you the print industry. What we can't teach as easily is initiative, accountability, curiosity, urgency, and the desire to figure things out.

If you are someone who thinks, “I’ll take care of it,” follows through on what you say you will do, and doesn't need someone checking behind you every step of the way, we want to meet you.ment.

Job Benefits

• Full Time Position, M-F
• Health, Dental, Vision and Life Insurance benefits available
• Simple IRA Savings Plan
• PTO and Paid Holidays

\nCompany Description

We cater to the needs of innovative companies that require excellent quality and service for their printing and mailing solutions. From tactical marketing to brand continuity, our clients trust us to efficiently manage their brand and corporate printing needs. Recognized as highly affordable and functional representatives of their company, clients relish the time we return to their workday and budgetary savings.

As innovators we continually research new printing methods and technologies to benefit our clients and their brands. Cohesive teams of experts are the foundation of our many long lasting relationships as a preferred business partner. Working with you, your internal design team or external agency, we provide the resources and innovation to help you achieve your business goals.

Company Description

We cater to the needs of innovative companies that require excellent quality and service for their printing and mailing solutions. From tactical marketing to brand continuity, our clients trust us to efficiently manage their brand and corporate printing needs. Recognized as highly affordable and functional representatives of their company, clients relish the time we return to their workday and budgetary savings.\r\n\r\nAs innovators we continually research new printing methods and technologies to benefit our clients and their brands. Cohesive teams of experts are the foundation of our many long lasting relationships as a preferred business partner. Working with you, your internal design team or external agency, we provide the resources and innovation to help you achieve your business goals.