Expo
D.L. Mack's West Village
Job Description
Job Description
About D.L. Mack’s
D.L. Mack’s is a Chicago-inspired American tavern from Vandelay Companies that blends timeless comfort food, handcrafted cocktails, and genuine hospitality in a warm, inviting setting. Inspired by the character of classic neighborhood taverns and old-world post-Prohibition gathering places, D.L. Mack’s delivers an elevated yet approachable dining experience where quality ingredients, attentive service, and a welcoming atmosphere come together to create a place guests are proud to call their neighborhood favorite.
Known for its signature Chicago tavern-style pizzas, classic American cuisine, handcrafted cocktails, and welcoming neighborhood atmosphere, D.L. Mack’s is a destination for everything from family dinners and celebrations to happy hours and casual nights out. Every detail, from the chef-driven menu and thoughtfully curated beverage program to the timeless design and energetic dining room, reflects Vandelay’s commitment to creating memorable guest experiences built on quality, craftsmanship, and authentic hospitality.
At D.L. Mack’s, hospitality is about more than serving exceptional food. It is about creating genuine connections and making every guest feel like a regular. Our team members are passionate about anticipating guest needs, delivering polished yet approachable service, and creating an experience that is welcoming, memorable, and distinctly Vandelay.
About the Opportunity
As an Expo (Food Expeditor) at Vandelay, you play a key role in ensuring seamless coordination between the kitchen and dining room. Your primary responsibility is to organize, inspect, and facilitate the timely delivery of dishes, maintaining accuracy, presentation, and efficiency at every step.
By fostering strong communication between chefs and service staff, you help create a smooth, elevated dining experience for every guest. Our goal is for each guest to feel genuinely welcomed, comfortable, and valued, while consistently exceeding expectations.
Core Responsibilities
Maintain the overall cleanliness and organization of the expo line, kitchen pass, and surrounding service areas
Ensure all dishes are complete, accurate, and presented to standard before leaving the kitchen
Coordinate and communicate effectively with chefs and service staff to ensure timely and efficient food delivery
Call tickets clearly and manage the flow of orders to maintain proper pacing of service
Run food to guest tables as needed, ensuring each dish is delivered promptly and to the correct guest
Assist in running beverages when necessary and support service to maintain seamless guest experience
Maintain a clean and organized workspace throughout service, adhering to all health and safety standards
Support servers, bartenders, and hosts as needed to ensure smooth operations across the dining room
Reset and maintain cleanliness of the expo area and assist with general cleaning tasks during and after service
Perform additional responsibilities as needed to support the team and overall guest experience
Requirements
At least 18 years old
Detail-oriented with strong communication skills and work ethic
Team-oriented with a strong sense of punctuality and reliability
Ability to navigate a fast-paced environment while being positive, respectful, professional and having a genuine attitude towards guests and colleagues
Fluent in both written and spoken English
TABC Certification, as required
Certified for food and alcohol service as is required by State and Local Agencies
Physical Requirements
Ability to lift up to 50 pounds
Ability to work standing and walking for extended periods of time
Benefits & Perks
Medical, Dental and Vision benefits available
Flexible schedule
Professional development and career growth
Family Meals
Dining discounts at all Vandelay concepts
All Vandelay restaurants are closed on Thanksgiving, Christmas and the 4th of July so our team can celebrate with their friends and family
A collaborative, uplifting culture where we take care of our guests by taking care of our people first
If you’re a passionate professional who thrives in a fast-paced environment and is eager to grow with a company that values hospitality and teamwork, we’d love to hear from you!
Vandelay Companies provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal/state protected category.
$12 per hour
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