Office Administrator

Legal AdministratorSalary: £26,227.50 per annum, plus company benefitsLocation: Leeds, LS10 1ABContract: Full Time, PermanentShifts: 37.5 hours per week, Monday – Friday, 9am until 5:30pm with 1 hours unpaid breakWork model: HybridWilliams Lea seeks a Legal Administrator to join our team!Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.Purpose of roleThe Legal Administrator’s principal role is to provide the client with the administrative support they need to provide seamless legal services to their customers and help them maximise the amount of time they can spend on fee-earning tasks.The Legal Administrator will be responsible for completing defined legal administrative tasks, working within the client systems from the ODC while adhering to all client processes, protocols and policies.Key responsibilitiesAttending on receipt of instructions from Fee Earners and carrying out said instructions in accordance with the standard operating proceduresCarrying out electronic checks and client due diligence in accordance with the Anti-Money Laundering regulationsSending out standard emailsUpdating data on CRM systemCall handling as neededProviding a defined administrative service, including file opening and closing, following standard operating proceduresEnsuring all work is completed to the highest standardRaising queries and concerns with designated individuals, as requiredRecording tasks and other management information, as requiredCompleting reporting tasks, as requiredProducing and maintaining Excel spreadsheets, where requiredLiaising with fee earners, PAs, secretaries and other business support departments as requiredContacting customers of client firms to gain personal and/or matter related informationTaking an active role in the care of clients and being wholly familiar with all processesPersonal attributesA legal administrator values quality and delivery of work above all else and has the responsibility to ensure that their skill set is up to date and they are familiar with the company and client’s departments, key personnel, internal systems and procedures. This will ensure that they are able to carry out their role effectively and, where appropriate, discuss any training requirements with their line manager.Advanced knowledge of Microsoft Word, Outlook, Excel, PowerPoint, research tools and other systems implemented by the firm.Excellent telephone manner and competent knowledge of telephone systemsExcellent communication, organisation and team skillsExcellent attention to detailFlexible and dependable, able to take the initiativeAble to remain clam under pressure and work to tight deadlines and defined SOPsConscientious, approachable and enthusiasticAble to quickly build confident, respect and trust with othersHave a positive approach to daily tasks and have a solution focused working methodRewards and BenefitsWe believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:25 days holiday, plus bank holidays(pro-rata for part time roles)Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.Life AssurancePrivate Medical InsuranceDental InsuranceHealth AssessmentsCycle-to-work schemeDiscounted gym membershipsReferral SchemeYou will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!Equality and DiversityThe Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at View email address on click.appcast.io(we do not accept applications to this email address).View our Privacy Notice Types: Full-time, PermanentWork Location: In person #J-18808-Ljbffr