Customer Success Associate

Provides responsive, exemplary customer service to current customers, to assist in moving their projects forward Builds relationships with customers to make them feel important and their business appreciated to ensure referral and a good customer experience Always displays a positive and enthusiastic attitude with our customers Continues to develop and grow with the business segments to ensure that the leadership staff is knowledgeable of any and all opportunities that might arise Makes recommendations for improvement of all existing processes and procedures Responsibilities Provides responsive, exemplary customer service to current customers, to assist in moving their projects forward Builds relationships with customers to make them feel important and their business appreciated to ensure referral and a good customer experience Always displays a positive and enthusiastic attitude with our customers Continues to develop and grow with the business segments to ensure that the leadership staff is knowledgeable of any and all opportunities that might arise Makes recommendations for improvement of all existing processes and procedures Qualifications Excellent interpersonal, written, and oral communication skills Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment Must possess a professional, friendly attitude and strong telephone handling skills to be able to quickly develop a rapport with customers over the phone Must be a strong team player and enjoy supporting others to “get things done” Must display a positive, enthusiastic, helpful and professional attitude at all times Strong PC systems and typing skills (CRM, email, chat) Previous experience in a call center customer service role preferred Why Work With Us Opportunity for career advancement Competitive salary depends on experience Benefits Strong expertise of colleagues that like to share knowledge Team social events Be part of young and dynamic team #J-18808-Ljbffr Solarblocks Energy