Regional Service Manager

Job Description

Job Description

At Mobile Air & Power Rentals , we provide innovative cooling, heating, dehumidification, and power solutions for our customers nationwide. We rent out a vast array of equipment, including portable air conditioners, chillers, heaters, and generators, helping clients save time and money while enhancing their operations and memorable events.

We are immediately hiring a Regional Service Manager to join our dynamic team.

Why Mobile Air? Here are some of the perks & rewards:

• Competitive pay with quarterly bonus opportunities
• Health, Vision, and Dental Insurance
• Life Insurance
• 401k with company match
• Paid time off (vacation, sick days, holidays)
• Career development and advancement potential
• Employee discount programs

What you’ll do:

• Oversee operations of smaller branch rental offices within the assigned region and maintain direct management of the home branch.
• Provide leadership by ensuring consistency in business processes across branches.
• Deploy and ensure adherence to service procedures in each branch.
• Collaborate with Service Managers, other Regional Service Managers, and VP/GM’s to enhance interaction within the Service Department.
• Manage key metrics to ensure employee, customer, and financial goals are achieved in the region.
• Work with branch service leadership to optimize service processes.
• Coach and support branch personnel for positive employee relations, growth opportunities, and performance evaluations.
• Conduct audits of branch operations and service procedures to drive consistency.
• Ensure compliance with core values and safety standards across all branches.
• Communicate Service Group goals, provide resources and direction, and track progress toward those goals through regular visits to assigned branches.
• Manage assets in collaboration with branch service leadership to maintain equipment standards.
• Establish training initiatives covering equipment operation, troubleshooting, preventive maintenance, and safety training.
• Utilize a voice-of-the-customer approach to gather feedback from internal and external customers.
• Perform other duties as assigned.

We’re looking for the following skills/experience:

• Minimum of 3 years’ experience in the HVAC rental industry or similar field, preferably as a service manager.
• Availability for after-hours support due to the needs of the rental business.
• Associate's degree from an accredited vocational college preferred.
• At least 1 year of supervisory experience.
• Proficient in Microsoft Office products or other comparable systems; experience with MRP or rental software preferred.
• Proven ability as a self-starter, capable of working independently.
• Willingness to travel up to 40% of the time.

Join our team of dedicated professionals and contribute to the success of our HVAC operations while advancing your career in a fast-paced environment!

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