Administrative Office Manager

The Administration Office Manager provides essential administrative and operational support to the Administration Office, KidsCare Department, and other program areas as needed. This role plays a vital part in ensuring smooth day-to-day operations, directly supporting the care and experiences of the children and families we serve. Weekly Schedule and Hours: Full time, 40 hours/week Monday- Friday 8:00am-5:00pm Two evenings per month to support specific programs Duties & Responsibilities: Provide comprehensive administrative support to the Administration Office, KidsCare, RESET, and other programs. Serve as the first point of contact for visitors; greet guests warmly and connect them with the appropriate staff. Answer phones professionally, direct inquiries, take and relay accurate messages. Support parent communications, including onboarding, welcome information, and KidsCare membership enrollments. Manage and maintain the MyClubHub database; generate accurate reports (membership, attendance, demographics, etc.) and resolve system issues promptly. Assist with completion of reports, forms, and other administrative documentation as assigned. Oversee office operations, including: Submitting and tracking maintenance requests. Maintaining and ordering office supplies. Preparing and reconciling bank deposits. Coordinate office and staff events, celebrations, communications, and meeting logistics (room reservations, set-up, materials). Travel to KidsCare and RESET program sites as needed to provide staffing or administrative support. Work two evenings per month to provide on-site support for scheduled RESET programs. Perform additional duties as assigned to support organizational goals. Other duties as required. Required Qualifications: Minimum of 3 years’ experience in an administrative or office management role. Strong written and verbal communication skills. Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); database management experience a plus. Demonstrated ability to uphold and reflect the organization’s mission and values in daily work. Reliable transportation, valid driver’s license, safe driving record, and proof of insurance. Ability to perform physical tasks as required, including sitting/standing for extended periods, reaching overhead, bending, and lifting up to 20 lbs. #J-18808-Ljbffr Boys & Girls Clubs of Elkhart County