Parking Compliance Specialist

The Village of Oak Park is seeking an individual to join our Parking and Mobility Services division. This is a full‑time position (Monday–Friday, 12:30 pm–8:30 pm). The role involves enforcing village parking regulations and providing general information and assistance to the public. Union: SEIU. FLSA: Non‑exempt. Pay Grade: 4. Hours: 37.5 per week. Definition To perform a variety of duties and responsibilities involved in the enforcement of Village parking regulations and to provide general information and assistance to the public. Supervision Receives general supervision from the Parking Enforcement Supervisor. Essential Duties and Responsibilities Patrol village streets in a vehicle to enforce parking and regulations applicable to non‑moving vehicles. Issue non‑moving traffic citations for violations observed, including overtime parking and illegal parking. Assist the public by providing directions and responding to questions and inquiries. Report hazardous vehicles, expired registrations, needed street and sign repairs, traffic accidents, and other occurrences to department staff or the Police Department. Maintain daily supplies for patrolling assigned area; inspect assigned vehicle for needed maintenance. Maintain accurate records related to citations; prepare related daily and monthly reports. Other Responsibilities Testify in court as needed; prepare documentation of court appearances. Assist in identifying and removing abandoned vehicles. Assist occasionally with traffic control. Assist in the training of new parking enforcement officers. Identify vehicles on the immobilization list and install immobilization devices on vehicle. Perform related duties and responsibilities as required. Qualifications Knowledge of village parking and related ordinances (desirable). Knowledge of the Illinois Motor Vehicle Code as it relates to non‑moving traffic violations. Basic record‑keeping principles. Safe driving practices. Ability to: Provide best‑in‑class customer service to internal and external customers. Learn the geography of the assigned enforcement area. Enforce parking and traffic regulations in a firm but tactful manner. Work independently in the absence of supervision. Learn, understand, and apply pertinent laws, codes, and ordinances. Understand and follow oral and written instructions. Drive assigned vehicle safely. Communicate clearly and concisely, both orally and in writing. Work overtime as operations require. Establish and maintain interpersonal skills to effectively communicate and interact with others. Maintain reasonable and predictable attendance. Maintain physical condition appropriate to the performance of assigned duties, including: Sitting for extended periods of time. Operating assigned equipment. Experience and Training Guidelines: Experience: General work experience involving public contact and parking enforcement is desirable. Training: High school diploma or equivalency to completion of the twelfth grade. License or certificate: Possession of a valid Illinois driver’s license. Working Conditions Travel from site to site in residential or commercial environments; work in inclement weather conditions. Diversity, Equity & Inclusion Statement The Village of Oak Park commits itself to diversity, equity and inclusion by recognizing that creating a mutually respectful, multicultural and equitable environment does not happen on its own, it must be intentional. This includes providing equal opportunities for everyone regardless of race, ethnicity, gender identity, sexual orientation, religion, ability, military or veteran status or any other characteristics. #J-18808-Ljbffr Village of Oak Park