Customer Service Manager

$85k - $95k

Mitchell Maguire

Yonkers, NY

Customer Service Manager Washroom Accessories

Location: Yonkers office

Working Hours: 8:30-5:00

Remuneration: $85,000 - $95,000 & benefits package

The role of the Customer Service Supervisor Washroom Accessories will involve:

Customer Service Representative/Internal Sales position promoting a range of washroom accessories
Managing a team of circa 15 internal staff
Provide support running the day to day customer service function from quotation phase to after sales
Helping to service accounts and respond to inbound customer enquiries
Participate in meetings and activities to improve customer satisfaction and business performance
Generating leads and developing client relationships
Help the marketing and purchasing teams to grow overall revenue
Analyse problematic situations and provide solutions to ensure company growth
All of your time will be spent working from the Yonkers office

The ideal applicant will be a Customer Service Supervisor Washroom Accessories with:

Must have 2 years customer service experience
Must have people management experience
Ideally have experience with related products such as: cubicles, bathrooms cubicles, washrooms, panels, bathroom panels, washroom accessories, duct panels, lockers, benches, door hardware, ironmongery, laminates, worktops, decorative surfaces and durable surfaces (not essential)
Would consider other construction related backgrounds
IT literate
Ability to hit the ground running
Looking for longevity in career
Energy, passion and enthusiastic

Apply

Vacancy posted 3 days ago

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