Supervisor, Program Services (Temporary)

Family Health Centers of San Diego (FHCSD) provides the opportunity to join a highly regarded organization in delivering comprehensive health care services to underserved populations. The following details describe the Supervisor of Program Services position. General Job Description Supervisor of Program Services oversees day‑to‑day operations of specific programs and grants related to special population health engagement, counseling, case management, and health education services. In this role, job duties include managing direct and indirect reports, providing oversight of patient cases, tracking deliverables for assigned grants and programs, conducting data analysis and report writing, and providing support to Program Managers. The incumbent may supervise three or more employees and will also build relationships with community partners, identifying new partners and new sites for service delivery. Job Roles Builds positive relationships, inspires others to perform at a higher level, prepares career development plans and retains an accountable workforce. Coaches and counsels staff and administers appropriate disciplinary action in a timely manner. Gathers, enters and analyzes data on programs, creating relevant and usable reports on program data and metrics; consolidates data and produces relevant, meaningful, timely reports. Identifies, builds, and maintains relationships with community partners, identifying opportunities for new community sites. Participates in continuous improvement activities and ensures appropriate Lean tools (i.e., 5S, A3) are deployed and results are evaluated and/or measured. Performs other duties as assigned. Provides oversight of cases, reviewing and auditing case files, sitting in on appointments, and providing prompt and actionable feedback to subordinates. Manages walk‑in patients, referrals, program education, and conducts one‑on‑one service recovery. May have a small case load of high‑need clients or provide one‑on‑one services with clients. Provides support to Program Manager, assisting with daily operations, managing staffing schedules, calendaring, and liaising with community partners for staffing community events and sites. Ensures staff receive all new hire and annual trainings on time. Tracks deliverables for assigned program(s) on a regular basis, ensuring compliance with grant and departmental requirements. Education / Certifications / Licenses / Registrations Three years of work experience providing human services to high‑risk, medically underserved, or relevant community health populations. Bachelor’s degree in Social Science, Public Health, Healthcare Administration, or a closely related field. Master’s degree in a relevant field preferred. Or an equivalent combination of education and experience that provides the required skills and meets any state or federal certification requirements. Experience / Specialized Skills (including Language) Ability to work well in both a team‑based environment and independently. Basic computer literacy to comply with department needs (e.g., electronic medical record documentation, background checks, appointment follow‑up). Spanish/English bilingual preferred. Demonstrated cultural sensitivity and respect for diversity. Strong project management and oversight skills. Knowledge of supervisory practices, performance management, and employee development. Strong analytical and problem‑solving skills. Strong interpersonal and customer service skills. Strong written and verbal communication skills. Rewards Job type: Temporary Full Time (In‑Person/Onsite) Location: 7592 Broadway, Lemon Grove, CA 91945 Competitive Salary: $70,304.00 – $83,486.00 Retirement Plan with Employer Match Paid Time Off, Extended Sick Leave and Paid Holidays Medical/EAP Employee Discounts and Wellness Programs Information on our extensive benefits package can be found here: FHCSD Wellness – Employee Hub (gobenefits.net) EEO Statement Family Health Centers of San Diego provides Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training. Anti‑Discrimination Statement Family Health Centers of San Diego complies with applicable Federal civil rights laws and does not discriminate, exclude people or treat them differently based on race, color, national origin, religion, physical or mental disability, sex, pregnancy, childbirth, genetic information, language preference, citizenship status, marital status, sexual orientation, gender identity, AIDS/HIV, medical condition, political activity or affiliation, military status, or victim status from domestic violence or stalking. #J-18808-Ljbffr Family Health Centers of San Diego